Overview: IBM Cognos Analytics and BigHand as Business Intelligence Category solutions.

IBM Cognos Analytics and BigHand are both leaders in the Business Intelligence category. IBM Cognos Analytics excels in providing comprehensive social media analytics and various compliance features to improve ROI and overall efficiency, catering primarily to IT and Education sectors. BigHand, with its strengths in competitive intelligence and customer acquisition, focuses heavily on legal services, making it a fit for different business segments wanting to deepen market reach. Ultimately, each product offers unique advantages tailored to specific industry needs.

IBM Cognos Analytics: IBM Cognos Analytics is a trusted AI co-pilot for smarter analytics. Confident decisions are enabled through advanced insights and data analysis.

BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

IBM Cognos Analytics and BigHand: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

IBM Cognos Analytics offers strong social media analytics, management, and competitive intelligence, catering primarily to IT operations and educational workflows. read more →

BigHand focuses on competitive intelligence and social media capabilities, suited for legal services needing communication management and product management. read more →

Business Goals

IBM Cognos Analytics drives key goals like improving ROI and scaling best practices. It fits well with operations aiming for enhanced revenue and improved efficiency in tech sectors. read more →

BigHand prioritizes acquiring customers and increasing sales, ideal for businesses focused on new product launches and expanding customer relationships. read more →

Core Features

Notable features of IBM Cognos Analytics include AI-powered analytics, data import/export, custom reporting, and ease of migration, valuable to tech-heavy environments. read more →

BigHand offers analytics, custom reports, and integration, with strengths in data import/export, aiding legal industries in communication management. read more →

Vendor Support

IBM Cognos Analytics provides extensive 24/7 support through various channels including email and phone, reflecting user needs in complex tech environments. read more →

BigHand's support includes 24/7 availability but on fewer channels, aligning with its smaller customer base found mainly in legal fields. read more →

Segments and Industries

IBM Cognos Analytics serves a diverse market, including small to large enterprises, highly concentrated in IT, software, and education sectors. read more →

BigHand is predominantly used in mid-market to enterprise segments within legal services, reflecting its niche specialization. read more →

Operational Alignment

IBM Cognos Analytics fits into broad operational workflows with different scales and complexities, suitable for sectors needing detailed analytics and collaboration. read more →

BigHand fits well within operational workflows of law firms and similar industries, focusing on efficient communication and product handling. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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IBM Cognos Analytics in Action: Unique Use Cases

Why is IBM Cognos Analytics the best choice for Collaboration?

What solutions does IBM Cognos Analytics provide for Funnel Analysis?

How can IBM Cognos Analytics optimize your Forecasting Workflow?


BigHand in Action: Unique Use Cases

How does BigHand facilitate Competitive Intelligence?

How does BigHand facilitate Products & Pricelist Management?

News

Latest IBM Cognos Analytics News

IBM, Oracle expand partnership to advance agentic AI, hybrid cloud - Evertiq

IBM is expanding its partnership with Oracle to make its watsonx Orchestrate AI agent offerings available on Oracle Cloud Infrastructure, enabling customers to build and manage AI agents across multi-agent, multi-system business processes and enhancing hybrid cloud and agentic AI capabilities.

08/05/2025 - source

Latest BigHand News

Epiq and BigHand Partner to Launch New Integrated Business Transformation Solution for Law Firms and Legal Departments

Epiq and BigHand have announced a partnership to deliver a new integrated business transformation solution for law firms and legal departments. This collaboration aims to streamline operations and enhance efficiency in legal service delivery through advanced technology integration.

08/05/2025 - source

Business Setting

IBM Cognos Analytics

BigHand