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Higher Logic Online Community vs Brilliant Directories: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Higher Logic Online Community medium Failure Risk for Brilliant Directories low
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Comparison Summary

This comparison report of Higher Logic Online Community vs. Brilliant Directories is based on a specific set of business needs and context. The comparison uses 3978 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Higher Logic Online Community and Brilliant Directories

Higher Logic Online Community, Brilliant Directories, Hivebrite, Packback, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Higher Logic Online Community covers Engagement Management, Collaboration, Communication Management with E-Mail, Content Management with User Generated Content, etc.

Brilliant Directories focuses on Business Development with Website, Training & Onboarding with Video, Coaching, Engagement Management, etc.

"Pivoting from an in-person, annual conference to virtual events can seem daunting. Building out a virtual event using Higher Logic made it easier. We created virtual events that engaged members, delivered value, and drove revenue with sponsorship op...portunities. " - Brett Wangman

"We knew from the beginning that we would need support as we developed our first directory site. When we were comparing the various products available, we paid careful attention to customer service. I even called the customer care numbers, just to se...e what happened. Now that we have chosen Brilliant Directories, we haven’t been disappointed. Our first launch has been made much easier thanks to their first-class documentation, videos, and, of course, people. Overall it’s practical and easy to use. " - Ken Gardner

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Higher Logic Online Community

Focus area

Software Failure Risk

  • medium

logo Brilliant Directories

Focus area

Brilliant Directories is better than Higher Logic Online Community for

Software Failure Risk

  • low

About

Engagement tool for an ongoing, meaningful interaction with customers, members, and employees

Website Directory Software, Themes & Templates

Age

2009

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

64

62

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (253)

Read Reviews (32)

engaging and following up

Read Reviews (225)

Read Reviews (31)

collaboration

Read Reviews (43)

Read Reviews (3)

communication management

Read Reviews (20)

Read Reviews (24)

sending & publishing communications

Read Reviews (11)

Read Reviews (24)

coaching

Read Reviews (17)

Read Reviews (47)

content management

Read Reviews (17)

Read Reviews (11)

content sharing

Read Reviews (12)

Read Reviews (1)

content publishing

Read Reviews (1)

Read Reviews (4)

advertisement

Read Reviews (13)

Read Reviews (17)

training & onboarding

Read Reviews (12)

Read Reviews (50)

customer feedback management

Read Reviews (8)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (1)

measuring net promoter score

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (8)

Read Reviews (1)

generation of new leads

Read Reviews (8)

Read Reviews (16)

competitive intelligence

Read Reviews (7)

Read Reviews (2)

community building

Read Reviews (7)

Read Reviews (1)

helpdesk management

Read Reviews (7)

Read Reviews (30)

sales document management

Read Reviews (6)

Read Reviews (10)

contract management

Read Reviews (1)

Read Reviews (5)

workflow management

Read Reviews (3)

Read Reviews (3)

lifetime value management

Read Reviews (3)

Read Reviews (12)

knowledge management

Read Reviews (3)

Read Reviews (2)

courses & assessment

Read Reviews (3)

Read Reviews (1)

create learning path

Read Reviews (3)

Read Reviews (1)

contact list management

Read Reviews (3)

Read Reviews (11)

social media marketing

Read Reviews (2)

Read Reviews (0)

trade show marketing

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

subscription management

Read Reviews (2)

Read Reviews (3)

campaign management

Read Reviews (1)

Read Reviews (7)

lead qualification

Read Reviews (1)

Read Reviews (2)

business development

Read Reviews (1)

Read Reviews (160)

rating and review management

Read Reviews (1)

Read Reviews (2)

social media management

Read Reviews (1)

Read Reviews (4)

conference call management

Read Reviews (0)

Read Reviews (2)

referral management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve brand engagement

  • See 5 more

Top Channels

Channels Used

  • website

  • e-mail

  • video

  • user generated content

  • blogs

  • phone calls

  • social media

  • newsletter

  • offline

  • on premises

  • chat

  • display advertisement

  • games

  • point of sale

  • mobile

  • Facebook

  • promotions

  • Skype

  • events

  • trade shows

  • coupons

  • See 18 more

  • website

  • e-mail

  • video

  • user generated content

  • blogs

  • phone calls

  • social media

  • newsletter

  • offline

  • on premises

  • chat

  • display advertisement

  • games

  • point of sale

  • mobile

  • Facebook

  • promotions

  • Skype

  • events

  • trade shows

  • coupons

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting