Comparison Summary
This comparison report of Hearsay Relate vs. Channels is based on a specific set of business needs and context. The comparison uses 569 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Hearsay Relate and Channels
Hearsay Relate belong to a category of solutions that help Sales Enablement, whereas Channels belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Hearsay Relate covers Engagement Management, Sales Call Management with Phone Calls, Workflow Management with Phone Calls, Contact List Management, etc.
Channels focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.
"This is an incredibly powerful sales productivity tool that is going to help people be more efficient and create deeper engagement earlier on in the process. " - Caroline Feeney
"Channels is a no-brainer for customer service. It is as quick to implement as it could be and after the switch, we’ve had less confusion with how to service our customers and keep them happy. Also, amazing customer support! " - Piotr Wieczorek
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Modernize Advisor Communications ensuring effortless data capture
Data powered Phone system that turns customer data into excellent service enabling customer engagement
Age
2009
2014
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
15
31
Total Goals
(we found evidences for)
3
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
- See 1 more
Top Channels
Channels Used
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phone calls
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offline
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mobile
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e-mail
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mobile app
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video
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events
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trade shows
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point of sale
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on premises
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channel partners
- See 8 more
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phone calls
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offline
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mobile
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e-mail
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mobile app
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video
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events
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trade shows
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point of sale
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on premises
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channel partners
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
