Overview: GWI and New Relic as Digital Analytics Category solutions.
GWI emphasizes social media engagement and brand awareness, offering analytics and integration features that appeal to marketing teams needing visibility. New Relic targets customer acquisition and efficiency with robust data integration and performance management, attracting large enterprises in technology sectors. Both deliver 24/7 support, with GWI focusing more on social channels and New Relic excelling in tech industry support.
GWI: GWI provides on-demand consumer research with instant access to global consumer data. Audience insights are easily understood and readily available.
New Relic: New Relic allows engineers to monitor, debug, and improve their entire stack using an all-in-one observability platform. Sign-up is free and requires no credit card.
GWI and New Relic: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
GWI supports social media management, advertisement strategies, and engagement on social media which helps marketing teams track brand presence. read more →
New Relic focuses on helpdesk management, performance management, and tracking communications, which benefit IT and customer service operations. read more →
Business Goals
GWI helps in improving brand engagement and awareness, key for businesses wanting to enhance digital and social footprints. read more →
New Relic aids in acquiring customers and improving operational efficiency, aligning with enterprises seeking process improvements. read more →
Core Features
GWI boasts features like analytics and custom reports, supporting marketers in creating data-driven strategies. read more →
New Relic offers extensive integration and analytics features, appealing to companies needing comprehensive data solutions. read more →
Vendor Support
GWI offers 24/7 support and chat support for immediate assistance, catering to users needing constant connectivity. read more →
New Relic provides extensive 24/7 support and training, supporting enterprises requiring solid onboarding and support. read more →
Segments and Industries
GWI does not specify industry focus but is utilized via social media and user-generated channels extensively. read more →
New Relic is widely used by large enterprises in IT and computer software, reflecting its alignment with tech industries. read more →
Operational Alignment
GWI fits well for businesses centered around social media operations, offering practical solutions for these workflows. read more →
New Relic integrates into complex tech environments, focusing on enhancing performance and communication management. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
GWI in Action: Unique Use Cases
What makes GWI ideal for Advertisement?
How does GWI address your Engagement Management Challenges?
How can GWI optimize your Market Research Workflow?
New Relic in Action: Unique Use Cases
How can New Relic optimize your Helpdesk Management Workflow?
How can New Relic optimize your Communication Management Workflow?
What solutions does New Relic provide for Collaboration?
How efficiently Does New Relic manage your Performance Management?
Alternatives
Integrations
Few New Relic Integrations
News
Latest New Relic News
Bangkok Bank Standardizes on New Relic Intelligent Observability Platform , Powered by Digital Experience Monitoring , to Expand Mobile Banking Ecosystem
Bangkok Bank has expanded its multi-year agreement with New Relic to enhance its mobile banking ecosystem. The bank will utilize New Relic's Intelligent Observability Platform, including Digital Experience Monitoring, to improve operational stability and customer experience. Key features include intelligent service monitoring dashboards and dynamic mapping, which have reduced downtime and improved system performance metrics significantly.
What makes GWI ideal for Social Media Management?