Overview: Grow and BigHand as Business Intelligence Category solutions.

Grow is designed to empower large enterprises with broad analytics capabilities, targeted mainly at enhancing customer relationships and managing social media. It is extensively used by marketing and advertising sectors. In contrast, BigHand focuses more on competitive intelligence, aiming to help enterprises acquire customers and manage products effectively. It primarily serves legal services, providing robust support and analytics for more niche operational needs.

Grow: Grow provides business intelligence software that unlocks critical insights for growth. It transforms businesses by freeing essential data for strategic use.

BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Grow and BigHand: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Grow focuses on competitive intelligence, with helpdesk and social media management as core activities that cater to enhancing engagement and advertisement processes. read more →

BigHand prioritizes competitive intelligence and collaboration, especially in product and pricelist management, and customer feedback, targeting operational efficiencies. read more →

Business Goals

Grow helps businesses increase sales and enhance customer relationships by improving visibility and ROI in marketing and advertising, aligning with enterprise growth strategies. read more →

BigHand aims to help companies acquire customers and scale best practices, offering strategic advantages in launching new products and fostering customer relationships. read more →

Core Features

Grow stands out with powerful analytics, custom reports, and seamless data integration, helping users manage data with compliance and privacy controls. read more →

BigHand offers strong analytics and data import/export capabilities, focusing on customization and integration for specialized needs in security and privacy. read more →

Vendor Support

Grow provides extensive 24/7 support with options for chat, email, phone, and training, reflecting its alignment with complex enterprise needs. read more →

BigHand offers concise support options, mainly 24/7 support, alongside limited email and chat options, suitable for more focused operational frameworks. read more →

Segments and Industries

Grow is predominantly used by large enterprises and marketing industries, demonstrating its suitability for big data and broad consumer engagement. read more →

BigHand is tailored for enterprises and the legal services industry, indicating a specialized approach in handling structured information and communication needs. read more →

Operational Alignment

Grow aligns with operational workflows of large enterprises, focusing on complex marketing ecosystems requiring robust data management across diverse channels. read more →

BigHand is crafted for more niche settings, aligning well with enterprise workflows focused on product management and competitive positioning in structured sectors. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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low

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Grow in Action: Unique Use Cases

How efficiently Does Grow manage your Competitive Intelligence?

Why is Grow the best choice for Engagement Management?

How does Grow address your Training & Onboarding Challenges?

How can Grow enhance your Helpdesk Management process?


BigHand in Action: Unique Use Cases

Why is BigHand the best choice for Collaboration?

Why is BigHand the best choice for Products & Pricelist Management?

News

Latest Grow News

Epicor expands AI offerings, launches new green initiative

Epicor has expanded its artificial intelligence (AI) offerings and introduced a new green initiative aimed at promoting sustainability. The companys latest AI enhancements are designed to improve business operations and efficiency for enterprise customers. The green initiative supports environmentally responsible practices, aligning with industry trends in digital transformation and sustainability.

04/09/2025 - source

Latest BigHand News

BigHand Secures SOC 2 Type 2 Accreditation, Underscoring Commitment to Data Security and Client Trust as Cloud Adoption Grows

BigHand has achieved SOC 2 Type 2 accreditation, demonstrating its commitment to data security and client trust. This certification, awarded by the AICPA, confirms BigHand's robust security controls across key areas such as confidentiality and privacy. As cloud adoption grows, this accreditation assures clients that their data is secure within BigHand's cloud-based solutions.

21/09/2025 - source

Business Setting

Grow

BigHand