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Compare Grafana vs New Relic

Comparison Summary

For Grafana vs New Relic comparison, Our AI algorithm looked at 2437 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Grafana and New Relic to solve their respective business needs.

Pros and cons of Grafana and New Relic

Grafana is more suited to businesses that require Collaboration and Funnel Analysis where as New Relic is focused towards Helpdesk Management with Phone Calls and Communication Management with Phone Calls .

logo Grafana

Focus area

Software Failure Risk

  • low

logo New Relic

Focus area

Software Failure Risk

  • low

About

The open observability platform. Open source analytics & monitoring solution for every database

Deliver more perfect software and optimize your entire software stack

Financials

SERIES D

SERIES C

Business Need

Total Processes
(we found evidences for)

13

52

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction




generation of new leads


helpdesk management




training & onboarding


engagement management

engaging and following up


workflow management


tracking & monitoring communications


sending & publishing communications


communication management

tracking & monitoring communications

sending & publishing communications


performance management


content management


competitive intelligence


community building



lifetime value management


contract management


sales document management

contract management


sales review & feedback


social media analytics


social media management

social media analytics



measuring customer satisfaction


customer feedback management

measuring customer satisfaction


Top Goals

Goals Achieved

  • Scale best practices

  • Launch new products

  • Improve efficiency

  • Acquire customers

  • Improve efficiency

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Manage risk

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • mobile

  • Slack

  • chat

  • mobile app

  • review sites

  • Amazon

  • promotions

  • omnichannel

  • See 8 more
  • phone calls

  • e-mail

  • website

  • mobile

  • Slack

  • chat

  • mobile app

  • review sites

  • Amazon

  • promotions

  • omnichannel

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting