Comparison Summary
In the digital analytics space, Grafana and New Relic cater to diverse user needs. Grafana shines in data visualization and customization, suiting IT-heavy sectors. New Relic excels in performance monitoring with broad integrations, appealing to larger enterprises. Both offer robust support and impactful features, though New Relic provides extensive customer support options. The choice hinges on specific business requirements and industry focus.
Grafana: Grafana is an open-source analytics and monitoring platform for various databases. It is developed by Grafana Labs for enhanced observability.
New Relic: New Relic allows engineers to monitor, debug, and improve their entire stack using an all-in-one observability platform. Sign-up is free and requires no credit card.
Grafana and New Relic: Best activities based on customer satisfaction
Key Capabilities Supported
Grafana facilitates collaboration and funnel analysis, aligning with operational needs in IT and services. read more →
New Relic focuses on performance and helpdesk management, crucial for customer support and tracking. read more →
Business Goals
Grafana aims to scale best practices and launch new products, suitable for enterprises looking for growth. read more →
New Relic targets customer acquisition and relationships, fitting companies enhancing their customer base. read more →
Core Features
Grafana offers features like custom reports and integration, aiding in data analysis and security needs. read more →
New Relic stands out with advanced integration and analytics, meeting diverse data import/export needs. read more →
Vendor Support
Grafana provides 24/7 support and phone options, appealing to operational teams requiring constant assistance. read more →
New Relic supports with extensive 24/7 channels, reflecting its focus on high-touch customer service. read more →
Segments and Industries
Grafana is popular among large enterprises in IT and telecommunications, reflecting its tech-focused utility. read more →
New Relic serves larger customer segments, appealing to software and IT industries needing comprehensive tools. read more →
Operational Alignment
Grafana's design caters to IT-point-of-sales operations with seamless integration into tech workflows. read more →
New Relic integrates across varied scales, fitting complex environments with mobile and web support needs. read more →
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
Popular in Industry
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Information Technology And Services (50.0%)
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Internet (22.0%)
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Computer Software (16.0%)
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Computer Software (30.0%)
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Information Technology And Services (24.0%)
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Internet (9.0%)
Popular in Segments
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SMB and MidMarket (65.0%)
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Enterprise (35.0%)
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SMB and MidMarket (61.0%)
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Enterprise (39.0%)
Most deployed common Use Cases for Grafana and New Relic
How does Grafana and New Relic facilitate Collaboration?
New Relic in Action: Unique Use Cases
What benefits does New Relic offer for Helpdesk Management?
How efficiently Does New Relic manage your Communication Management?
How does New Relic facilitate Performance Management?
What benefits does New Relic offer for Engagement Management?
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Grafana news
Grafana Labs Gives Every Observability Signal an Intelligent ...
Grafana Labs announced the general availability of Adaptive Profiles in Grafana Cloud, completing its Adaptive Telemetry suite. This suite optimizes telemetry signals—metrics, logs, traces, and profiles—by automatically identifying valuable data, reducing costs, and enhancing observability. Customers like Mux and TeleTracking have reported significant cost savings and improved data retention.
Latest New Relic news
New Relic Announces Hein Hellemons as Chief Revenue Officer
New Relic has appointed Hein Hellemons as Chief Revenue Officer. With over 25 years of experience, Hellemons will lead global sales and go-to-market strategies to drive growth. His expertise from AWS, Microsoft, and VMware will support New Relic's expansion in AI observability.