Comparison Summary
Introducing Gmelius and HaloITSM
Gmelius, HaloITSM, Hiver, Helprace, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Gmelius covers Communication Management with E-Mail, Engagement Management with E-Mail, Collaboration with E-Mail, Helpdesk Management with Phone Calls, etc.
HaloITSM focuses on Helpdesk Management, Workflow Management, Collaboration, Engagement Management, etc.
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About
Gmelius: Make Gmail your Team's Workspace
Intuitive ITSM Software to deliver ITIL-aligned service
Financials
SEED
Business Need
Total Processes
(we found evidences for)
32
24
Total Goals
(we found evidences for)
8
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Increase sales & revenue
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Grow market share
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Improve ROI
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Improve visibility
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Launch new products
- See 5 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Scale best practices
- See 1 more
Top Channels
Channels Used
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e-mail
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user generated content
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blogs
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mobile
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phone calls
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mass media
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television
- See 4 more
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e-mail
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user generated content
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blogs
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mobile
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phone calls
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mass media
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television
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
