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FranConnect Franchise Software vs Blackbaud Raiser's Edge NXT®: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FranConnect Franchise Software vs. Blackbaud Raiser's Edge NXT® is based on a specific set of business needs and context. The comparison uses 5374 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FranConnect Franchise Software and Blackbaud Raiser's Edge NXT®

FranConnect Franchise Software, Blackbaud Raiser's Edge NXT®, Lasso CRM, FreeAgent CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FranConnect Franchise Software covers Engagement Management with Offline, Lead Management with E-Mail, Helpdesk Management, Communication Management with E-Mail, etc.

Blackbaud Raiser's Edge NXT® focuses on Engagement Management with Offline, Social Media Management with Website, Event Management with E-Mail, Lead Management, etc.

"Firehouse Subs is using FranConnect to streamline and improve processes for franchise development, opening new locations and managing franchisee information. " - Firehouse Subs

"Raiser’s Edge NXT is such an easy to use and intuitive CRM, which makes it really simple for new starters to get up and running on the system " - Abi Hallas

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FranConnect Franchise Software

Focus area

FranConnect Franchise Software is better than Blackbaud Raiser's Edge NXT® for

Software Failure Risk

  • medium

logo Blackbaud Raiser's Edge NXT®

Focus area

Blackbaud Raiser's Edge NXT® is better than FranConnect Franchise Software for

Software Failure Risk

  • medium

About

FranConnect | Franchise Management Software for the Entire Franchise

Fundraising & Donor Management Software - Raiser's Edge NXT | Blackbaud

Age

1981

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

56

63

Total Goals
(we found evidences for)

14

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management



communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding


sales document management

contract management


workflow management



products & pricelist management


competitive intelligence


generation of new leads



lead qualification

lead qualification: technographic



performance management



campaign management


customer feedback management

measuring customer satisfaction


knowledge management

creating knowledge base


relationship management



contact list management


pipeline management


reputation management


conversion management


content management






lifetime value management



sales review & feedback



loyalty management


social media analytics


social media management

social media analytics



membership management



segmentation and targeting


revenue cycle management


trade show marketing


opportunity management



promotion management



discount management


follower management



database marketing



Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Establish thought leadership

  • Grow market share

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Improve consistency

  • Improve digital and social presence

  • Manage risk

  • Improve brand engagement

  • See 11 more
  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve digital and social presence

  • Launch new products

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve consistency

  • Reduce bounce

  • Increase customer life time value

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • website

  • phone calls

  • mobile

  • on premises

  • user generated content

  • blogs

  • trade shows

  • promotions

  • point of sale

  • video

  • social media

  • events

  • newsletter

  • See 13 more
  • offline

  • causes and charity

  • e-mail

  • website

  • phone calls

  • mobile

  • on premises

  • user generated content

  • blogs

  • trade shows

  • promotions

  • point of sale

  • video

  • social media

  • events

  • newsletter

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting