cuspera logo CUSPERA

Eway CRM vs Blackbaud Luminate Online: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Eway CRM vs. Blackbaud Luminate Online is based on a specific set of business needs and context. The comparison uses 3420 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Eway CRM and Blackbaud Luminate Online

Eway CRM, Blackbaud Luminate Online, monday sales CRM, Infoflo CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Eway CRM covers Workflow Management, Contact List Management, Training & Onboarding with Video, Helpdesk Management, etc.

Blackbaud Luminate Online focuses on Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Eway CRM

Focus area

Software Failure Risk

  • low

logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Eway CRM for

Software Failure Risk

  • medium

About

The Best CRM Software for Outlook

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Age

1995

1981

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

49

61

Total Goals
(we found evidences for)

5

10

Top Processes

Evidences indicate better relative satisfaction


workflow management


contact list management

creating contact list


training & onboarding


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


campaign management

campaign monitoring

campaign analytics


sales document management

contract management

proposal & quote management


engagement management

engaging and following up


relationship management


knowledge management

creating knowledge base





opportunity management


follower management



conversion management


lead qualification

lead qualification: demographic


products & pricelist management


lifetime value management


content management


generation of new leads



social media management






personalized marketing


advocacy management


trade show marketing


rating and review management




calendar management



touchpoint management


channel management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 2 more
  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • social media

  • mobile

  • promotions

  • point of sale

  • newsletter

  • trade shows

  • on premises

  • Instagram

  • Facebook

  • mobile app

  • See 11 more
  • e-mail

  • offline

  • causes and charity

  • website

  • social media

  • mobile

  • promotions

  • point of sale

  • newsletter

  • trade shows

  • on premises

  • Instagram

  • Facebook

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting