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EKM vs SAP Commerce Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of EKM vs. SAP Commerce Cloud is based on a specific set of business needs and context. The comparison uses 1828 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing EKM and SAP Commerce Cloud

EKM, SAP Commerce Cloud, Liana®Cloud Commerce, Sellfy, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

EKM covers Loyalty Management with User Generated Content, Communication Management with Social Media, Social Media Management with Social Media, Sales Document Management, etc.

SAP Commerce Cloud focuses on Engagement Management with Omnichannel, Products & Pricelist Management with Mobile, Content Management with Mobile, Sales Document Management, etc.

"Easy to use. Always get the advice that we need. Can contact them very quickly and they're always available during working hours because they're based in the UK. " - Seabirds

"We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oi...ls. " - Todd Thompson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo EKM

Focus area

Software Failure Risk

  • low

logo SAP Commerce Cloud

Focus area

SAP Commerce Cloud is better than EKM for

Software Failure Risk

  • low

About

ekm.com - The Leading UK Ecommerce Wesbite Platform

Commerce cloud solution for long-term customer loyalty

Age

1972

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

45

66

Total Goals
(we found evidences for)

9

13

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


communication management

sending & publishing communications


social media management

scheduling post to social media

engaging on social media


sales document management

contract management

proposal & quote management


helpdesk management


products & pricelist management


engagement management

engaging and following up




campaign management


content management


training & onboarding


knowledge management


promotion management




contact list management


customer feedback management



rating and review management


workflow management



discount management



lifetime value management



customer case management




generation of new leads


account management


community building


segmentation and targeting


social media marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Scale best practices

  • Launch new products

  • Improve efficiency

  • Grow market share

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • See 10 more

Top Channels

Channels Used

  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more
  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting