cuspera logo CUSPERA

e-shot™ vs Touchpoint: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of e-shot™ vs. Touchpoint is based on a specific set of business needs and context. The comparison uses 2165 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing e-shot™ and Touchpoint

e-shot™ belong to a category of solutions that help Marketing Automation, whereas Touchpoint belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

e-shot™ covers Engagement Management with E-Mail, Helpdesk Management with Website, Communication Management with E-Mail, Contact List Management with Newsletter, etc.

Touchpoint focuses on Helpdesk Management with Mobile, Engagement Management with Mobile, Communication Management with E-Mail, Contact List Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo e-shot™

Focus area

Software Failure Risk

  • low

logo Touchpoint

Focus area

Software Failure Risk

  • medium

About

e-shot™ | Home - Marketing automation made simple

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Financials

NA

SERIES B

Business Need

Total Processes
(we found evidences for)

46

33

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


contact list management


campaign management

campaign analytics


lead qualification

lead qualification: behavioural


generation of new leads


account management




training & onboarding


content management



loyalty management


database marketing


competitive intelligence


segmentation and targeting


follower management




membership management




touchpoint management


payment management


lifetime value management


Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Enhance customer relationships

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more
  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting