doxee: Doxee develops cloud technologies for enhancing Digital Customer Experience. Companies and public administrations are enabled to offer valuable digital interactions.
TTEC: TTEC is a global leader in customer experience technology and services. They focus on designing, implementing, and delivering exceptional CX solutions.
Introducing doxee and TTEC
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
doxee covers Engagement Management with Video, Communication Management, Sales Document Management, Collaboration with Video, etc.
TTEC focuses on Engagement Management, Lead Qualification, Lifetime Value Management, Loyalty Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
doxee and TTEC: Best activities based on customer satisfaction
doxee in Action: Unique Activities
What Are the key features of doxee for Engagement Management?
"...Each interaction between the customer and the company produces data and information that is useful for getting to know him better, to communicate even more effectively, and to offer him the product he wants at the right time...." Document Experience: Customer Communications Management
What solutions does doxee provide for Communication Management?
"...According to Craig Focardi , analyst and author of Celent report, Doxee has helped bring many of its customers digital with traditional CCM systems, adding that Doxee develops a significant component of its business and supports the digital transformation of its customers through personalized video-based communications to create interactive digital experiences for customers, including, for example, videos to support the renewal of automobile insurance policies ...." For the second year in a row, Doxee is included in Celent's CCM 2020 banking and insurance market report Doxee included in Celent CCM report
What solutions does doxee provide for Sales Document Management?
"...We want to increasingly reduce the distance with our customers in order to simplify the relationship, provide useful information and rapid support, and make it easier for customers to become familiar with the new online contract management methods...." Doxee and ENGIE improve the customer experience with new digital services
What solutions does doxee provide for Collaboration?
"...We can only say thank you for this fruitful collaboration"...." Electronic Ordering System
What solutions does doxee provide for Billing And Invoice Management?
"...The invoicing cycle for accounts receivable is the Electronic Invoicing product option dedicated to the complete management of electronic invoicing processes for customer and business transactions...." Electronic Invoicing System
TTEC in Action: Unique Activities
Why is TTEC the best choice for Lifetime Value Management?
"...Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other...." TTEC Announces Worldwide Availability of Virtual Contact Center Solutions
What makes TTEC ideal for Loyalty Management?
"...We managed SMB accounts throughout the customer journey, including sourcing new business and providing personalized intro to rewards program, which helped increase brand loyalty...." Customer Acquisition as a Service
Why is TTEC the best choice for Contact List Management?
"...TTEC Holdings has added new workforce optimization, virtual reality, customer relationship management and artificial intelligence applications to a contact center management platform certified under the Federal Risk and Authorization Management Program...." TTEC Adds Tools to FedRAMP-Compliant Contact Center Platform
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve internal communications
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Grow market share
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Launch new products
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Enter new markets internationally or locally
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Build brand awareness
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Improve digital and social presence
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Improve consistency
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Improve ROI
- See 9 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Enter new markets internationally or locally
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Increase customer life time value
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Improve brand engagement
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Manage risk
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Establish thought leadership
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Improve ROI
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Grow market share
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Improve efficiency
- See 9 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| doxee | TTEC | |
|---|---|---|
| Peer score | 4.0 | 4.3 |
| Peer insights | 1243 | 509 |
| Top industries |
Utilities 25.0%
Financial Services 25.0%
Manufacturing 25.0%
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Government Administration 14.0%
Retail 14.0%
Media Production 14.0%
|
News
Latest doxee news
Jochen Razum appointed Director of Sales for DACH at Doxee
Doxee has appointed Jochen Razum as Director of Sales for the DACH region. Razum, with over 30 years of experience in enterprise software and customer communications management, will focus on enhancing Doxee's strategic development in the region. His role includes orchestrating communication processes and supporting companies in transforming their customer experience.
Latest TTEC news
TTEC RealSkill™ Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group™ HCM Excellence Awards
TTEC's RealSkillâ„¢ program won Gold for Best Use of AI for Learning at the 2026 Brandon Hall Group HCM Excellence Awards. RealSkill uses AI-powered simulations for workforce readiness, enhancing employee proficiency and engagement.