Overview: Daylite and iMIS as CRM Category solutions.

Daylite and iMIS both cater to the CRM needs of businesses but serve distinct niches. Daylite excels in managing customer relationships for large enterprises and is sought after by industries like legal and financial services. iMIS, on the other hand, is favored by non-profits and religious institutions due to its robust engagement and membership management features. Both solutions offer integration and data export capabilities, but Daylite provides more extensive customer support options.

Daylite: Daylite offers a comprehensive feature set to help businesses regain control. All features across plans can be browsed on their website.

iMIS: iMIS enables connections with members, donors, and constituents on any device. Engagement is deepened, satisfaction improved, and retention increased.

Daylite and iMIS: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Daylite focuses on engaging and following up with customers, workflow management, and managing communication efficiently. These capabilities cater to businesses that prioritize comprehensive customer engagement. read more →

iMIS supports event and membership management alongside engagement activities, suitable for organizations that rely on robust membership engagement and event handling. read more →

Business Goals

Daylite helps enhance customer relationships and acquire new customers, which aligns with the strategic focus of increasing sales and revenue in customer-centric businesses. read more →

iMIS aims to enhance customer relationships while also focusing on improving overall efficiency, making it a fit for non-profits and organizations needing streamlined operations. read more →

Core Features

Daylite is rich in integration and custom reporting capabilities, making it a strong choice for enterprises needing compliance and analytics as part of their CRM strategies. read more →

iMIS enhances its offerings with training and onboarding features, emphasizing data export and integration for organizations needing seamless onboarding and robust data handling. read more →

Vendor Support

Daylite provides extensive support through 24/7 assistance, chat, email, and phone, appealing to enterprises that require reliable, around-the-clock support. read more →

iMIS offers targeted support with training and onboarding, complemented by chat and 24/7 support, which benefits organizations focusing on initial setup and consistent operational support. read more →

Segments and Industries

Daylite serves large enterprise clients primarily in legal, financial, and real estate sectors, showcasing its alignment with structured, highly regulated industries. read more →

iMIS finds its stronghold among non-profit organizations, computer software firms, and religious institutions, highlighting its versatility in handling varied operational needs. read more →

Operational Alignment

Daylite integrates seamlessly into the workflows of large enterprises, providing tools for effective communication and collaboration, critical for complex organizational structures. read more →

iMIS is tailored for non-profit environments, offering membership and engagement tools that fit smoothly into workflows of community-based and service-oriented organizations. read more →