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Compare Customer.io vs Platformly

Comparison Summary

For Customer.io vs Platformly comparison, Our AI algorithm looked at 6370 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Customer.io and Platformly to solve their respective business needs.

logo Customer.io

Focus area

  • communication management
  • Engagement management With E mail and Newsletter

Customer.io is better than Platformly for

logo Platformly

Focus area

  • communication management
  • Engagement management With E mail

Platformly is better than Customer.io for

About

Send Automated Messages. Deliver Results.

Platformly | Marketing Automation Platform for Online Businesses

Age

2012

Financials

Seed

NA

Business Need

Total Processes
(we found evidences for)

59

44

Total Goals
(we found evidences for)

12

7

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence



workflow management



campaign management

campaign monitoring

campaign analytics


training & onboarding


segmentation and targeting


social media management

social media analytics

engaging on social media

scheduling post to social media



contact list management


customer case management


helpdesk management


social media marketing



sales document management

proposal & quote management

contract management




rating and review management


lead qualification

lead qualification: behavioural

lead qualification: technographic


knowledge management



generation of new leads


personalized marketing


customer feedback management

measuring net promoter score

measuring customer satisfaction


content management

searching for content




relationship management


advocacy management


loyalty management

identify target customers


lifetime value management


discount management


conversion management


account management


attribution management



international marketing



competitive intelligence


products & pricelist management







promotion management




channel management


touchpoint management


follower management



category management



business development


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Scale best practices

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • See 9 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • text SMS

  • chat

  • newsletter

  • phone calls

  • Slack

  • mass media

  • Facebook

  • video

  • blogs

  • user generated content

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • on premises

  • review sites

  • Amazon

  • Twitter

  • display advertisement

  • Facebook page

  • Instagram

  • coupons

  • mobile

  • mobile app

  • See 24 more
  • e-mail

  • website

  • social media

  • text SMS

  • chat

  • newsletter

  • phone calls

  • Slack

  • mass media

  • Facebook

  • video

  • blogs

  • user generated content

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • on premises

  • review sites

  • Amazon

  • Twitter

  • display advertisement

  • Facebook page

  • Instagram

  • coupons

  • mobile

  • mobile app

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting