Convin: Convin's Automation Engine enhances contact center performance through QA, QMS, behavior analysis, agent coaching, LMS, and conversation intelligence. It is powered by AI for optimal efficiency.
Floatbot: Floatbot, a leading no-code/low-code platform, enables the creation and deployment of Gen AI voicebots, chatbots, and agent assists. It is SaaS-based and powered by conversational AI.
Introducing Convin and Floatbot
Convin belong to a category of solutions that help Conversational Intelligence, whereas Floatbot belong to a category of solutions that help Bot Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Convin covers Sales Call Management with Phone Calls, Engagement Management, Training & Onboarding with Phone Calls, Collaboration with Phone Calls, etc.
Floatbot focuses on Engagement Management with Omnichannel, Communication Management, Helpdesk Management with Phone Calls, Knowledge Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Convin and Floatbot: Best activities based on customer satisfaction
Convin in Action: Unique Activities
How does Convin address your Sales Call Management Challenges?
"...Search your calls for information like competitor name, features, topics & any other information that you want...." Conversation Intelligence Software for Remote Sales Teams
Floatbot in Action: Unique Activities
What solutions does Floatbot provide for Engagement Management?
"...Andhra Bank is also using Customer engagement and Fall back on live chat module...." Floatbot - Voicebot & Chatbot Platform
What benefits does Floatbot offer for Helpdesk Management?
"...Automate 80% of your Call Center operations With hybrid Voicebot and Chatbot...." Floatbot - Voicebot & Chatbot Platform
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve efficiency
- See 1 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Convin | Floatbot | |
|---|---|---|
| Peer score | 4.0 | 4.0 |
| Peer insights | 29 | 150 |
News
Latest Convin news
Convin.ai Research Accepted at ICASSP 2026
Convin.ai's research paper on multilingual text-to-speech (TTS) has been accepted at ICASSP 2026, a prestigious IEEE conference. The paper introduces a novel method for natural voice generation across languages without speaker-specific data. This recognition highlights Convin.ai's advancements in multilingual speech AI, supporting its AI-driven conversation intelligence tools used in banking, insurance, and healthcare.
Latest Floatbot news
Floatbot.AI Recognized in CMP Prism for Conversational
Floatbot.AI has been recognized as a Core Performing solution in the CMP Prism evaluation for Voicebot/Conversational IVR, Chatbot/Virtual Agent, and Real-Time Agent Assist. This recognition highlights Floatbot.AI's capabilities in delivering advanced AI solutions for customer interactions and agent assistance, marking its consistent performance in the industry.