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Patch vs iVend Loyalty: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Patch vs. iVend Loyalty is based on a specific set of business needs and context. The comparison uses 580 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Patch and iVend Loyalty

Patch, and iVend Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Patch covers Loyalty Management, Engagement Management, Social Media Management with Social Media, Communication Management with Social Media, etc.

iVend Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Sales Incentive Management with Promotions, Merchandising with Offline, etc.

"With our business having several different locations and seasonal schedules, it was hugely important for us to be able to customize and automate our text marketing system. CityGro worked with us to integrate directly into our POS, which gives us acc...ess to how often our customers visit and allows us to send them offers accordingly " - Jeff Sadler

"With iVend Retail and SAP Business One provided by Vision33, we were able to greatly enhance our customer experience, increase operational efficiency and provide transparency into our inventory. These results have helped us become a truly omnichanne...l organisation, and given us the insight to better anticipate customer demands " - Marty Noworyta

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Patch

Focus area

Software Failure Risk

  • medium

logo iVend Loyalty

Focus area

Software Failure Risk

  • low

About

Engage, Reward, and Retain Your Customers

A flexible points & rewards management application on digitally or on a card

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

20

34

Total Goals
(we found evidences for)

4

9

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


engagement management

engaging and following up


social media management

engaging on social media

scheduling post to social media


communication management

sending & publishing communications


sales document management


lifetime value management


trade show marketing


sales incentive management



promotion management


customer feedback management


discount management




competitive intelligence


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve stakeholder relations

  • Improve visibility

  • See 6 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more
  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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low

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Business Setting