iVend Loyalty Overview

iVend Loyalty is a flexible points and rewards management application that is available both digitally or on a card, with accrual across by points, visits, or purchases, and is redeemable across channels for discounts, gift items or other rewards of the retailer’s choosing. It helps to grow business, build customer base and generate repeat sales.

iVend Loyalty enables retailers to develop deeper relationships with customers with visibility into shopping histories and preferences. Through mobile notifications, digital coupons, and reward points, offer personalised incentivizes for customers to choose stores.

iVend Loyalty integrates with any other retail application using tools provided with the solution. It deals with creating and managing loyalty cards, these cards are licensed as an annual recurring component based on the number of cards licensed.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well iVend Loyalty solved their Customer Loyalty Management needs. Cuspera uses 403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using iVend Loyalty.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Improve Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Sales Incentive Management , as the business use cases that they have been most satisfied while using iVend Loyalty.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Promotions and Mobile

4.94/5

Read Reviews (75)

"...Build a program that ensures customer loyalty and more importantly, keeps your customers coming back. ..." Solutions
customise loyalty program

4.62/5

Read Reviews (8)

create engagement based loyalty

3.35/5

Read Reviews (1)

Engagement Management with Offline and Point Of Sale

4.69/5

Read Reviews (15)

"...Engage shoppers at every touchpoint with solutions built around today s consumer preferences. ..." Solutions
engaging and following up

4.39/5

Read Reviews (7)

Sales Incentive Management with Promotions

4.53/5

Read Reviews (5)

"...Flexible points & reward management software that is available both digitally or on card, enabling retailers to run customer loyalty programs...." Retail Customer Loyalty Program, Points & Reward Management
PEER EXPERIENCES
Loyalty Management with Promotions and Mobile

4.94/5

Read Reviews (75)

"...Build a program that ensures customer loyalty and more importantly, keeps your customers coming back. ..." Solutions
customise loyalty program

4.94/5

Read Reviews (8)

create engagement based loyalty

4.94/5

Read Reviews (1)

Engagement Management with Offline and Point Of Sale

4.69/5

Read Reviews (15)

"...Engage shoppers at every touchpoint with solutions built around today s consumer preferences. ..." Solutions
engaging and following up

4.69/5

Read Reviews (7)

Sales Incentive Management with Promotions

4.53/5

Read Reviews (5)

"...Flexible points & reward management software that is available both digitally or on card, enabling retailers to run customer loyalty programs...." Retail Customer Loyalty Program, Points & Reward Management

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 403 insights from peers and experts to help you assess how these iVend Loyalty use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Marty Noworyta

Senior VP IT & Admin

Valu Home Centers

With iVend Retail and SAP Business One provided by Vision33, we were able to greatly enhance our customer experience, increase operational efficiency and provide transparency into our inventory. These results have helped us become a truly omnichannel organisation, and given us the insight to better... anticipate customer demands

Testimonial By Marty Noworyta

Alex Kamau Karuru

Country Store Manager

Greenlight Planet Kenya

iVend Retail has given us the ability to closely monitor stock across our branches in Africa, which is very important as our products are high value assets and are distributed to individual agents in the field and must be carefully tracked. We have been able to increase efficiency in how we report ...for stock and generate reports for cash sales happening across our branches. We are keen in looking for even more options iVend holds to increase the scope of management within our Company

Testimonial By Alex Kamau Karuru

Eduardo Figueroa

CEO

Distroller

We needed to upgrade the retail infrastructure as Distroller is expanding very fast, and iVend Retail proved to be the natural choice. The solution gave us across-the-board visibility and faster decision-making capacity. With iVend Retail, we achieved true retail integration Testimonial By Eduardo Figueroa
CUSTOMERS TESTIMONIALS

Marty Noworyta

Senior VP IT & Admin

Valu Home Centers

With iVend Retail and SAP Business One provided by Vision33, we were able to greatly enhance our customer experience, increase operational efficiency and provide transparency into our inventory. These results have helped us become a truly omnichannel organisation, and given us the insight to better... anticipate customer demands

Testimonial By Marty Noworyta

Alex Kamau Karuru

Country Store Manager

Greenlight Planet Kenya

iVend Retail has given us the ability to closely monitor stock across our branches in Africa, which is very important as our products are high value assets and are distributed to individual agents in the field and must be carefully tracked. We have been able to increase efficiency in how we report ...for stock and generate reports for cash sales happening across our branches. We are keen in looking for even more options iVend holds to increase the scope of management within our Company

Testimonial By Alex Kamau Karuru

Eduardo Figueroa

CEO

Distroller

We needed to upgrade the retail infrastructure as Distroller is expanding very fast, and iVend Retail proved to be the natural choice. The solution gave us across-the-board visibility and faster decision-making capacity. With iVend Retail, we achieved true retail integration Testimonial By Eduardo Figueroa

Popular Business Setting

for iVend Loyalty

Top Industries

  • Retail
  • Food & Beverages
  • Wholesale

Popular in

  • Small Business
  • Mid Market

Peers used iVend Loyalty to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for iVend Loyalty

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

4.83/5

Read Reviews (24)
Gamification

4.83/5

Read Reviews (24)
Alerts: popups & Notifications

4.65/5

Read Reviews (9)
Personalization

4.41/5

Read Reviews (9)
Dashboard

4.26/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Rewards

4.83/5

Read Reviews (24)
Gamification

4.83/5

Read Reviews (24)
Alerts: popups & Notifications

4.65/5

Read Reviews (9)
Personalization

4.41/5

Read Reviews (9)
Dashboard

4.26/5

Read Reviews (5)

IT and Other Capabilities

for iVend Loyalty

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.71/5

Read Reviews (22)
Data Export

4.58/5

Read Reviews (10)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.71/5

Read Reviews (22)
Data Export

4.58/5

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.70/5

Read Reviews (33)
Chat Support

4.45/5

Read Reviews (7)
Email Support

4.42/5

Read Reviews (6)
Phone Support

4.42/5

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.70/5

Read Reviews (33)
Chat Support

4.45/5

Read Reviews (7)
Email Support

4.42/5

Read Reviews (6)
Phone Support

4.42/5

Read Reviews (6)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.77/5

Read Reviews (50)
Analytics

4.65/5

Read Reviews (20)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.77/5

Read Reviews (50)
Analytics

4.65/5

Read Reviews (20)

Software Failure Risk Guidance

?

for iVend Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for iVend Loyalty

Vendor Profile Details

Company Name

iVend Retail

Company Website

https://ivend.com/

HQ Location

One Rockefeller Plaza, 11th Floor, New York, NY USA 10020

Employees

251-500

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