iVend Loyalty Overview

This is a summary of the comprehensive capabilities and benefits of iVend Loyalty based on over 405 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

iVend Loyalty, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if iVend Loyalty is right for your needs? Our Cuspera AI engine can evaluate how iVend Loyalty fits your specific business needs, industry, and context. Get your personalized assessment report today.

iVend Loyalty supports business activities such as:

  • Loyalty Management
  • Engagement Management
  • Sales Incentive Management
  • Merchandising
  • Promotion Management

iVend Loyalty can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Establish Thought Leadership, Improve ROI, etc. It can help manage these activities if you use Promotions Mobile Offline etc. for these needs. As a solution, iVend Loyalty's capabilities include Rewards, Gamification, Personalization, etc.

iVend Loyalty Retail Vertical is its biggest customer base.

Reviews

"iVend Retail has been able to facilitate the integration of the transactions of starting a store, iVend Enterprise Server to SAP Business One. It has integrated & Synchronised data between the SAP system with iVend Enterprise, Enterprise iVend with ...Store / shop and store / shop with a store / shop. We have been able to Reduce Errors in Coding & re-entry of data " - Prem Kumar

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well iVend Loyalty solved their Customer Loyalty Management needs. Cuspera uses 405 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using iVend Loyalty.

Other priorities:

  • Increase Sales & Revenue
  • Establish Thought Leadership
  • Improve ROI
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Improve Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Sales Incentive Management , as the business use cases that they have been most satisfied while using iVend Loyalty.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Promotions and Mobile

4.94/5 ★

Read Reviews (75)

"...Our Loyalty program has greatly improved the client partnership relationship and in particular is very easy to use..."
customise loyalty program

4.62/5 ★

Read Reviews (8)

"...Build a program that ensures customer loyalty and more importantly, keeps your customers coming back. ..."
create engagement based loyalty

3.35/5 ★

Read Reviews (1)

"...Allow customers to visually confirm orders, engage with loyalty programming, and provide feedback. ..."
Engagement Management with Offline and Point Of Sale

4.69/5 ★

Read Reviews (15)

"...A loyalty rewards program is a great way to engage customers and encourage repeat business...." Retail Customer Loyalty Program, Points & Reward Management
engaging and following up

4.39/5 ★

Read Reviews (7)

"...Allow customers to visually confirm orders, engage with loyalty programming, and provide feedback. ..."
Sales Incentive Management with Promotions

4.53/5 ★

Read Reviews (5)

"...Flexible points & reward management software that is available both digitally or on card, enabling retailers to run customer loyalty programs...." Retail Customer Loyalty Program, Points & Reward Management
PEER EXPERIENCES
Loyalty Management with Promotions and Mobile

4.94/5 ★

Read Reviews (75)

"...Our Loyalty program has greatly improved the client partnership relationship and in particular is very easy to use..." Testimonial by Helena Du, Director, De Vrina
customise loyalty program

4.94/5 ★

Read Reviews (8)

create engagement based loyalty

4.94/5 ★

Read Reviews (1)

Engagement Management with Offline and Point Of Sale

4.69/5 ★

Read Reviews (15)

"...A loyalty rewards program is a great way to engage customers and encourage repeat business...." Retail Customer Loyalty Program, Points & Reward Management
engaging and following up

4.69/5 ★

Read Reviews (7)

Sales Incentive Management with Promotions

4.53/5 ★

Read Reviews (5)

"...Flexible points & reward management software that is available both digitally or on card, enabling retailers to run customer loyalty programs...." Retail Customer Loyalty Program, Points & Reward Management

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 405 insights from peers and experts to help you assess how these iVend Loyalty use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Prem Kumar

CEO

Egle Shoes

iVend Retail has been able to facilitate the integration of the transactions of starting a store, iVend Enterprise Server to SAP Business One. It has integrated & Synchronised data between the SAP system with iVend Enterprise, Enterprise iVend with Store / shop and store / shop with a store / shop.... We have been able to Reduce Errors in Coding & re-entry of data

Testimonial By Prem Kumar

Marty Noworyta

Senior VP IT & Admin

Valu Home Centers

With iVend Retail and SAP Business One provided by Vision33, we were able to greatly enhance our customer experience, increase operational efficiency and provide transparency into our inventory. These results have helped us become a truly omnichannel organisation, and given us the insight to better... anticipate customer demands

Testimonial By Marty Noworyta

Marcus Knutsson

IT Manager

Oscar Jacobson

Our business is growing and with iVend Retail our staff can spend more time on the shop floor to provide improved service to our customers, resulting in higher customer satisfaction and a better overall experience for our customers Testimonial By Marcus Knutsson
CUSTOMERS TESTIMONIALS

Prem Kumar

CEO

Egle Shoes

iVend Retail has been able to facilitate the integration of the transactions of starting a store, iVend Enterprise Server to SAP Business One. It has integrated & Synchronised data between the SAP system with iVend Enterprise, Enterprise iVend with Store / shop and store / shop with a store / shop.... We have been able to Reduce Errors in Coding & re-entry of data

Testimonial By Prem Kumar

Marty Noworyta

Senior VP IT & Admin

Valu Home Centers

With iVend Retail and SAP Business One provided by Vision33, we were able to greatly enhance our customer experience, increase operational efficiency and provide transparency into our inventory. These results have helped us become a truly omnichannel organisation, and given us the insight to better... anticipate customer demands

Testimonial By Marty Noworyta

Marcus Knutsson

IT Manager

Oscar Jacobson

Our business is growing and with iVend Retail our staff can spend more time on the shop floor to provide improved service to our customers, resulting in higher customer satisfaction and a better overall experience for our customers Testimonial By Marcus Knutsson

Popular Business Setting

for iVend Loyalty

Top Industries

  • Retail
  • Design
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market

Peers used iVend Loyalty to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for iVend Loyalty

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

4.83/5 ★

Read Reviews (24)
Gamification

4.83/5 ★

Read Reviews (24)
Personalization

4.50/5 ★

Read Reviews (11)
Alerts: popups & Notifications

4.65/5 ★

Read Reviews (9)
Dashboard

4.26/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Rewards

4.83/5 ★

Read Reviews (24)
Gamification

4.83/5 ★

Read Reviews (24)
Personalization

4.50/5 ★

Read Reviews (11)
Alerts: popups & Notifications

4.65/5 ★

Read Reviews (9)
Dashboard

4.26/5 ★

Read Reviews (5)

IT and Other Capabilities

for iVend Loyalty

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.71/5 ★

Read Reviews (22)
Data Export

4.58/5 ★

Read Reviews (10)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.71/5 ★

Read Reviews (22)
Data Export

4.58/5 ★

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.70/5 ★

Read Reviews (33)
Chat Support

4.45/5 ★

Read Reviews (7)
Email Support

4.42/5 ★

Read Reviews (6)
Phone Support

4.42/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.70/5 ★

Read Reviews (33)
Chat Support

4.45/5 ★

Read Reviews (7)
Email Support

4.42/5 ★

Read Reviews (6)
Phone Support

4.42/5 ★

Read Reviews (6)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.77/5 ★

Read Reviews (50)
Analytics

4.63/5 ★

Read Reviews (17)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.77/5 ★

Read Reviews (50)
Analytics

4.63/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for iVend Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for iVend Loyalty

Vendor Profile Details

Company Name

iVend Retail

Company Website

https://ivend.com/

HQ Location

One Rockefeller Plaza, 11th Floor, New York, NY USA 10020

Employees

251-500

Social

Financials

PRIVATE