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Patch vs Epsilon PeopleCloud Loyalty: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Patch vs. Epsilon PeopleCloud Loyalty is based on a specific set of business needs and context. The comparison uses 630 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Patch and Epsilon PeopleCloud Loyalty

Patch, and Epsilon PeopleCloud Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Patch covers Loyalty Management, Engagement Management, Social Media Management with Social Media, Communication Management with Social Media, etc.

Epsilon PeopleCloud Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Competitive Intelligence with Offline, Lifetime Value Management, etc.

"CityGro helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis " - Patrick Galleher

"[Epsilon]’s solution was just what we needed to connect and stay connected with our customers and make the most out of our relationships with them " - Jay Poropatich

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Patch

Focus area

Software Failure Risk

  • medium

logo Epsilon PeopleCloud Loyalty

Focus area

Software Failure Risk

  • medium

About

Engage, Reward, and Retain Your Customers

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

Age

1969

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

20

19

Total Goals
(we found evidences for)

4

12

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


engagement management

engaging and following up


social media management

engaging on social media

scheduling post to social media


communication management

sending & publishing communications


sales document management


lifetime value management




competitive intelligence




campaign management


generation of new leads


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more

Top Channels

Channels Used

  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more
  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

No Data

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medium

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Business Setting