Comparison Summary
This comparison report of CAS genesisWorld vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 4676 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CAS genesisWorld and BUSINESSNEXT (formerly CRMNEXT)
CAS genesisWorld, BUSINESSNEXT (formerly CRMNEXT), Oracle CRM On Demand, Siebel CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CAS genesisWorld covers Relationship Management, Forecasting, Helpdesk Management, Sales Document Management, etc.
BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
CAS genesisWorld
Focus area
CAS genesisWorld is better than BUSINESSNEXT (formerly CRMNEXT) for
Software Failure Risk
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than CAS genesisWorld for
Software Failure Risk
About
CAS genesisWorld | The complete customer relationship management solution
The #1 CRM For Banking And Insurance
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
52
24
Total Goals
(we found evidences for)
7
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Improve visibility
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Improve efficiency
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Improve internal communications
- See 4 more
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
