Overview: Capsule CRM and Jetpack CRM (formerly Zero BS CRM) as CRM Category solutions.

Capsule CRM and Zero BS CRM both serve the CRM market with distinct features and capabilities. Capsule CRM excels in contact list and engagement management, making it suitable for large enterprises and mid-market IT companies seeking to enhance customer relationships and sales. Zero BS CRM focuses on customizable solutions like white labeling and communication management, appealing to businesses prioritizing branding and consistent customer relationship strategies. Each offers robust integration and custom report features, catering to varied business environments.

Capsule CRM: Capsule CRM simplifies contact, sales, task, and project management for startups, small to medium businesses, and larger organizations. Time saved can be spent on preferred activities.

Jetpack CRM (formerly Zero BS CRM): Zero-bs-crm offers comprehensive CRM features tailored for entrepreneurs to save costs. Jetpack CRM includes tools for contact management, invoicing, and automation.

Capsule CRM and Jetpack CRM (formerly Zero BS CRM): Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Capsule CRM supports contact list management and lead tracking, enhancing engagement management and sales forecasting. read more →

Zero BS CRM provides white labeling and communication management, with a strong focus on workflow and document management. read more →

Business Goals

Capsule CRM helps increase sales and acquire customers, with an emphasis on enhancing stakeholder relations. read more →

Zero BS CRM aids customer acquisition and builds brand awareness, focusing on enhancing relationships and consistency. read more →

Core Features

Capsule CRM excels in integration, provides data import/export, and offers analytics and custom reports. read more →

Zero BS CRM features extensive data import/export, strong integration capabilities, and powerful analytics and custom reports. read more →

Vendor Support

Capsule CRM offers 24/7 support and email assistance, focusing on prompt customer help. read more →

Zero BS CRM provides comprehensive 24/7 support, with additional options like phone and email support. read more →

Segments and Industries

Capsule CRM is used by large enterprises and mid-sized IT companies, aligning with industries like marketing and software. read more →

Zero BS CRM's user segmentation is undefined, with a broad application across various industries. read more →

Operational Alignment

Capsule CRM fits well in operational workflows of enterprises, offering robust tools for complex environments. read more →

Zero BS CRM caters to various scales, focusing on versatile operations and straightforward integrations. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Capsule CRM in Action: Unique Use Cases

How efficiently Does Capsule CRM manage your Contact List Management?

What makes Capsule CRM ideal for Engagement Management?

What benefits does Capsule CRM offer for Forecasting?

How does Capsule CRM facilitate Workflow Management?

How does Capsule CRM facilitate Lead Tracking?


Jetpack CRM (formerly Zero BS CRM) in Action: Unique Use Cases

How does Jetpack CRM (formerly Zero BS CRM) facilitate White Labeling?

Why is Jetpack CRM (formerly Zero BS CRM) the best choice for Communication Management?

How can Jetpack CRM (formerly Zero BS CRM) enhance your Helpdesk Management process?

News

Latest Jetpack CRM (formerly Zero BS CRM) News

Jetpack CRM version 6.5.0

Jetpack CRM version 6.5.0 improves performance by fixing duplicated queries, export issues, and graph values. It updates the minimum WordPress version to 6.6, adds API sort order, and introduces a new PDF invoice template for compatibility.

09/01/2025 - source

Business Setting

Capsule CRM

Jetpack CRM (formerly Zero BS CRM)