Comparison Summary
This comparison report of Capsule CRM vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 4425 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Capsule CRM and BUSINESSNEXT (formerly CRMNEXT)
Capsule CRM, BUSINESSNEXT (formerly CRMNEXT), Bigcontacts CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Capsule CRM covers Contact List Management, Engagement Management with E-Mail, Forecasting, Workflow Management, etc.
BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Capsule CRM
Focus area
Capsule CRM is better than BUSINESSNEXT (formerly CRMNEXT) for
Software Failure Risk
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than Capsule CRM for
Software Failure Risk
About
Build stronger customer relationships, make more sales and save time.
The #1 CRM For Banking And Insurance
Financials
SERIES A
Business Need
Total Processes
(we found evidences for)
53
24
Total Goals
(we found evidences for)
7
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve stakeholder relations
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Improve ROI
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Improve internal communications
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Scale best practices
- See 4 more
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
