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BUSINESSNEXT (formerly CRMNEXT) vs Voyado: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. Voyado is based on a specific set of business needs and context. The comparison uses 4430 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BUSINESSNEXT (formerly CRMNEXT) and Voyado

BUSINESSNEXT (formerly CRMNEXT), Voyado, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

Voyado focuses on Loyalty Management, Campaign Management, Engagement Management with E-Mail, Business Development, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than Voyado for

Software Failure Risk

  • low

logo Voyado

Focus area

Voyado is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

A customer experience platform made for e-com and retailers

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

35

Total Goals
(we found evidences for)

5

9

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


social media management

monitoring social media

engaging on social media

social media analytics



campaign monitoring






contact list management


knowledge management


segmentation and targeting


calendar management


customise loyalty program


customise loyalty program


engaging and following up


engagement management

engaging and following up


business development


lifetime value management


measuring net promoter score


customer feedback management

measuring net promoter score


sending & publishing communications


communication management

sending & publishing communications


content management


personalized marketing


competitive intelligence


products & pricelist management



discount management


training & onboarding


Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Improve brand engagement

  • Build brand awareness

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve ROI

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • coupons

  • omnichannel

  • social media

  • offline

  • point of sale

  • website

  • video

  • text SMS

  • Facebook

  • games

  • See 9 more
  • e-mail

  • promotions

  • coupons

  • omnichannel

  • social media

  • offline

  • point of sale

  • website

  • video

  • text SMS

  • Facebook

  • games

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting