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BUSINESSNEXT (formerly CRMNEXT) vs Simplicity CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. Simplicity CRM is based on a specific set of business needs and context. The comparison uses 4396 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BUSINESSNEXT (formerly CRMNEXT) and Simplicity CRM

BUSINESSNEXT (formerly CRMNEXT), Simplicity CRM, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

Simplicity CRM focuses on Campaign Management with E-Mail, Loyalty Management, Social Media Management with E-Mail, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than Simplicity CRM for

Software Failure Risk

  • low

logo Simplicity CRM

Focus area

Simplicity CRM is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

Simplicity CRM | CRM , Loyalty Software

Financials

SERIES A

NA

Business Need

Total Processes
(we found evidences for)

24

59

Total Goals
(we found evidences for)

5

8

Top Processes

Evidences indicate better relative satisfaction




social media management

monitoring social media

engaging on social media

social media analytics



campaign monitoring






contact list management


knowledge management


segmentation and targeting


calendar management


workflow management


identify target customers


create transaction based loyalty


loyalty management

identify target customers

create transaction based loyalty


tracking & monitoring communications


communication management

tracking & monitoring communications


customer case management


engaging and following up


engagement management

engaging and following up


lifetime value management


database marketing



discount management


relationship management


generation of new leads


content management



rating and review management


channel management


touchpoint management



lead qualification


social media marketing


account management


redemption management


sales incentive management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more
  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • offline

  • text SMS

  • coupons

  • phone calls

  • point of sale

  • Facebook

  • on premises

  • mobile

  • omnichannel

  • website

  • mobile app

  • See 11 more
  • e-mail

  • social media

  • promotions

  • offline

  • text SMS

  • coupons

  • phone calls

  • point of sale

  • Facebook

  • on premises

  • mobile

  • omnichannel

  • website

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting