Overview: Blackbaud Raiser's Edge NXT® and iMIS as CRM Category solutions.
Blackbaud Raiser's Edge NXT® and iMIS are both CRM solutions designed to support distinct operational needs and preferences. Blackbaud Raiser's Edge NXT® is ideal for non-profit and educational institutions requiring robust analytics, custom reports, and continuous support channels, showing evident strength in engagement and relationship management. In contrast, iMIS caters to organizations prioritizing membership management and efficient communication processes, best suited for smaller enterprises and niche industries seeking essential engagement functionalities without complex operational demands.
Blackbaud Raiser's Edge NXT®: Blackbaud Raiser’s Edge NXT helps nonprofits find new supporters and optimize existing donor relationships with user-friendly tools. Fundraising efforts are enhanced and streamlined.
iMIS: iMIS enables connections with members, donors, and constituents on any device. Engagement is deepened, satisfaction improved, and retention increased.
Blackbaud Raiser's Edge NXT® and iMIS: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Blackbaud Raiser's Edge NXT® offers strong engagement management, including social media and event management. This suits users looking to enhance client interactions extensively. read more →
iMIS provides engagement and membership management, focusing on effective communication and billing processes, fitting smaller scale user operations. read more →
Business Goals
Blackbaud Raiser's Edge NXT® excels at scaling best practices, acquiring customers, and improving internal communications, aligned with growth ambitions in large sectors. read more →
iMIS aims to enhance customer relationships and increase sales. Its focus aligns with enterprises needing straightforward, efficiency-driven tools. read more →
Core Features
With analytics, diverse reporting, and seamless data features, Blackbaud Raiser's Edge NXT® serves analytics-driven clients needing comprehensive data tools. read more →
iMIS packs data export/import and custom reports, suitable for practical analytics and integration requirements in smaller entities. read more →
Vendor Support
Offering extensive 24/7, chat, and phone support, Blackbaud Raiser's Edge NXT® appeals to users valuing comprehensive vendor assistance. read more →
iMIS provides basic support through chat and restricted 24/7 services, catering to users with moderate support expectations. read more →
Segments and Industries
Dominating non-profit and education sectors, Blackbaud Raiser's Edge NXT® suits various enterprise sizes, from small to large. read more →
iMIS primarily serves non-profit, software, and religious organizations, focusing on smaller enterprises and niche industry demands. read more →
Operational Alignment
With rigorous features for enterprises, Blackbaud Raiser's Edge NXT® aligns with intricate operational environments. It serves large and mid-market entities best. read more →
iMIS fits streamlined, less complex workflows for small to mid-sized organizations looking for adaptable engagement solutions. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Blackbaud Raiser's Edge NXT® in Action: Unique Use Cases
How does Blackbaud Raiser's Edge NXT® facilitate Engagement Management?
How can Blackbaud Raiser's Edge NXT® optimize your Lead Management Workflow?
iMIS in Action: Unique Use Cases
How can iMIS enhance your Event Management process?
What benefits does iMIS offer for Training & Onboarding?
What Are the key features of iMIS for Membership Management?
What benefits does iMIS offer for Contact List Management?
Integrations
Few iMIS Integrations
News
Latest Blackbaud Raiser's Edge NXT® News
Blackbaud Named One of Newsweek's World's Greenest Companies 2025
Blackbaud has been recognized by Newsweek as one of the World's Greenest Companies for 2025, highlighting its commitment to sustainability within the software sector for nonprofits, education, and CSR.
