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Blackbaud Luminate Online vs Salsa CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud Luminate Online medium Failure Risk for Salsa CRM medium
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Comparison Summary

This comparison report of Blackbaud Luminate Online vs. Salsa CRM is based on a specific set of business needs and context. The comparison uses 5333 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Luminate Online and Salsa CRM

Blackbaud Luminate Online, Salsa CRM, EveryAction, Virtuous CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

Salsa CRM focuses on Helpdesk Management with Offline, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

"This influx of money has changed the Los Angeles Regional Food Bank, not just for this moment, but for the future. " - Roger Castle

"We are building a community of supporters to take action and hold our elected leaders accountable. We work to make sure government leaders are hearing from their constituents that early education is a critical investment. It helps to build stronger ...communities and economies. And, it helps kids live better lives in the long run. " - Diana Onken

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Salsa CRM for

Software Failure Risk

  • medium

logo Salsa CRM

Focus area

Salsa CRM is better than Blackbaud Luminate Online for

Software Failure Risk

  • medium

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Donor Management and Fundraising CRM

Age

1981

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

61

49

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (174)

Read Reviews (63)

sending & publishing communications

Read Reviews (114)

Read Reviews (37)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (25)

engagement management

Read Reviews (112)

Read Reviews (149)

engaging and following up

Read Reviews (105)

Read Reviews (146)

event management

Read Reviews (51)

Read Reviews (26)

campaign management

Read Reviews (39)

Read Reviews (6)

campaign monitoring

Read Reviews (5)

Read Reviews (1)

campaign analytics

Read Reviews (2)

Read Reviews (4)

helpdesk management

Read Reviews (26)

Read Reviews (128)

training & onboarding

Read Reviews (24)

Read Reviews (41)

content management

Read Reviews (20)

Read Reviews (6)

content sharing

Read Reviews (7)

Read Reviews (6)

content curation

Read Reviews (7)

Read Reviews (0)

social media management

Read Reviews (17)

Read Reviews (31)

social media analytics

Read Reviews (12)

Read Reviews (4)

scheduling post to social media

Read Reviews (3)

Read Reviews (15)

engaging on social media

Read Reviews (1)

Read Reviews (10)

generation of new leads

Read Reviews (15)

Read Reviews (0)

contact list management

Read Reviews (13)

Read Reviews (8)

creating contact list

Read Reviews (4)

Read Reviews (0)

products & pricelist management

Read Reviews (12)

Read Reviews (2)

personalized marketing

Read Reviews (9)

Read Reviews (0)

advocacy management

Read Reviews (8)

Read Reviews (1)

workflow management

Read Reviews (6)

Read Reviews (3)

trade show marketing

Read Reviews (5)

Read Reviews (1)

relationship management

Read Reviews (5)

Read Reviews (26)

sales document management

Read Reviews (4)

Read Reviews (5)

contract management

Read Reviews (4)

Read Reviews (1)

proposal & quote management

Read Reviews (1)

Read Reviews (3)

rating and review management

Read Reviews (3)

Read Reviews (1)

knowledge management

Read Reviews (3)

Read Reviews (0)

creating knowledge base

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (1)

Read Reviews (8)

customer feedback management

Read Reviews (0)

Read Reviews (5)

community building

Read Reviews (0)

Read Reviews (3)

account management

Read Reviews (0)

Read Reviews (3)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting