Bonterra Case Management Software Overview

Social-solutions-eto increases efficiency with Bonterra Tech Case Management Software by empowering teams with comprehensive solutions. Reports are standardized, and workflows automated for a greater impact.

Use Cases

Customers recommend Customer Case Management, Social Media Analytics, Digital Signature, as the business use cases that they have been most satisfied with while using Bonterra Case Management Software.

Other use cases:

  • Workflow Management
  • Generation Of New Leads
  • Engaging And Following Up
  • Engaging On Social Media
  • Contract Management
  • Create Learning Path
  • Collaboration
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Bonterra Case Management Software.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
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Bonterra Case Management Software Use-Cases and Business Priorities: Customer Satisfaction Data

Bonterra Case Management Software works with different mediums / channels such as Offline. Causes And Charity. Social Media etc.

Bonterra Case Management Software's features include Dashboard, Recording, and Templates. and Bonterra Case Management Software support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Bonterra Case Management Software analytics capabilities include Analytics, and Custom Reports.

Reviews

"...That we can customise aspects of the software to suit our workflow needs...." Peer review by Administrator

Popular Business Setting

for Bonterra Case Management Software

Top Industries

  • Non-Profit Organization Management
  • Hospital & Health Care
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bonterra Case Management Software is popular in Non-Profit Organization Management, Hospital & Health Care, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Bonterra Case Management Software Customer wins, Customer success stories, Case studies

Why is Bonterra Case Management Software the best choice for Customer Case Management?

What Are the key features of Bonterra Case Management Software for Digital Signature?

How does Bonterra Case Management Software facilitate Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Bonterra Case Management Software solved their business needs. Cuspera uses 426 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Alzheimer Society of Durham Region - Non Profit Organization Management

Bonterra Program Management helped Alzheimer Society of Durham Region manage client information and track progress. The solution made it easier to document notes and clinical details. Staff used it t...o schedule and track appointments. This improved support for people living with Alzheimer’s and dementia. The organization could better deliver care and resources.

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Hopecam - Non Profit Organization Management

Bonterra Network for Good and Bonterra Apricot helped Hopecam improve fundraising and client operations. Hopecam struggled with outdated, volunteer-built systems and disorganized donor data. The team... needed better technology to manage donor outreach and client intake. With Bonterra's solutions, Hopecam gained a unified, user-friendly system. This allowed them to scale their mission and serve more children with cancer across the U.S.

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Texas Diaper Bank - Non Profit Organization Management

Bonterra helped Texas Diaper Bank deliver essentials like diapers and menstrual products to families in need. After Hurricane Harvey, the organization used Bonterra's technology to quickly scale dono...r and volunteer operations. Texas Diaper Bank distributed 12 million diapers and 2.5 million menstrual products in 2024. They engaged 20,000 volunteers and impacted 50,000 families each year. The solution allowed them to meet urgent needs without losing focus on their mission.

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Stillman College - Education

Bonterra helped Stillman College improve fundraising for student achievement. The college faced challenges with a small advancement team and needed to engage alumni and the local community. Bonterra'...s solution supported the team in running a successful fall campaign in 2024. The campaign saw record participation from alumni and the Tuscaloosa community. Money raised went to scholarships, academic programs, and campus improvements. The partnership helped Stillman College meet its fundraising goals despite limited staff.

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Fresh Meals on Wheels of Sheboygan County - Non Profit Organization Management

Fresh Meals on Wheels of Sheboygan County used Bonterra to improve their meal delivery service. They faced challenges with reaching more people and communicating their services to the community. Cold... winters and food insecurity made their work urgent. Bonterra helped them manage operations and connect with those in need. Now, they deliver farm-fresh meals to over 350 people each day.

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City of Wilmington - Government Administration

Bonterra Apricot helped the City of Wilmington improve public safety. The city needed better data sharing and real-time access for its Community Public Safety Initiative. Bonterra Apricot let staff c...ollect and use data on any device, making fieldwork faster. The system helped build partnerships and deliver services like wellness checks and GED programs. Staff saved time and improved accuracy with cloud-based case management.

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lightning

Peers used Bonterra Case Management Software for customer case management and social media analytics

Bonterra Case Management Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.14/5

Read Reviews (12)
Custom Reports

4.12/5

Read Reviews (98)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.14/5

Read Reviews (12)
Custom Reports

4.12/5

Read Reviews (98)

Software Failure Risk Guidance

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for Bonterra Case Management Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Bonterra Case Management Software

Bonterra Tech. News

M&A

Bonterra Acquires OneCause to Improve Nonprofit Fundraising | Bonterra

Bonterra has acquired OneCause to enhance its nonprofit fundraising capabilities. This acquisition aims to create a powerful fundraising and engagement platform by integrating OneCause's digital solutions with Bonterra's existing tools. The move expands Bonterra's reach to over 6,000 nonprofits and emphasizes AI-driven innovation to boost charitable giving. This strategic investment aligns with Bonterra's mission to increase charitable contributions to 3% of US GDP by 2033.

Partnership

Bonterra Partners with AWS to Power Nonprofit Fundraising | Bonterra

Bonterra and AWS have entered a multi-year strategic collaboration to enhance nonprofit fundraising through AI-powered cloud solutions. This partnership will leverage AWS's cloud capabilities and Bonterra's AI to develop applications that improve nonprofit operations, including Bonterra Que, an AI platform for funders and nonprofits. The collaboration aims to strengthen the Bonterra Network, benefiting over 180,000 nonprofits and 20 million supporters.

Product

Bonterra DonorDrive and Meta Launch New Integration to Boost Nonprofit Fundraising on Instagram and Facebook - Yahoo Finance

Bonterra DonorDrive has launched a new integration with Meta's Instagram and Facebook to enhance nonprofit fundraising. This feature allows nonprofits to share fundraising campaigns directly on social media with built-in donate buttons and real-time tracking, aiming to increase donations and reach. The integration is designed to combat declining social media engagement and improve conversion rates for nonprofits.

Executive

Bonterra Appoints Kellie Capote as Chief Customer Officer ...

Bonterra appoints Kellie Capote as Chief Customer Officer, enhancing their leadership team to support their mission of providing software solutions for changemakers.

Bonterra Tech. Profile

Company Name

Bonterra Tech.

Company Website

//bonterratech.com

HQ Location

Austin, TX

Employees

501-1000

Social

Financials

SERIES B