Bonterra Case Management Software: Product updates, Customer stories, and Insights | 2026 Cuspera

Fresh Meals on Wheels of Sheboygan County used Bonterra to improve their meal delivery service. They faced challenges with reaching more people and communicating their services to the community. Cold... winters and food insecurity made their work urgent. Bonterra helped them manage operations and connect with those in need. Now, they deliver farm-fresh meals to over 350 people each day.
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Bonterra helped Stillman College improve fundraising for student achievement. The college faced challenges with a small advancement team and needed to engage alumni and the local community. Bonterra'...s solution supported the team in running a successful fall campaign in 2024. The campaign saw record participation from alumni and the Tuscaloosa community. Money raised went to scholarships, academic programs, and campus improvements. The partnership helped Stillman College meet its fundraising goals despite limited staff.
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Bonterra Apricot helped the City of Wilmington improve public safety. The city needed better data sharing and real-time access for its Community Public Safety Initiative. Bonterra Apricot let staff c...ollect and use data on any device, making fieldwork faster. The system helped build partnerships and deliver services like wellness checks and GED programs. Staff saved time and improved accuracy with cloud-based case management.
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CyberGrants from Bonterra helps Citizens streamline employee engagement and volunteer programs. Allegra Murray, VP at Citizens, shares how the platform supports new initiatives like credit card givin...g. The bank uses CyberGrants to manage long-standing corporate giving operations. The solution improves efficiency in grant management and employee engagement. Citizens benefits from a strong partnership with Bonterra.
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Bonterra Program Management helped Alzheimer Society of Durham Region manage client information and track progress. The solution made it easier to document notes and clinical details. Staff used it t...o schedule and track appointments. This improved support for people living with Alzheimer’s and dementia. The organization could better deliver care and resources.
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Bonterra Apricot helped Operation Recovery respond to a humanitarian crisis in Afghanistan. Volunteers faced security risks, fragmented data, and language barriers. Apricot provided a secure, unified... case management system. The team set up Apricot in 60–90 days. This enabled fast coordination and secure aid delivery. Operation Recovery supported thousands of Afghans with Bonterra Apricot.
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