Comparison Summary
This comparison report of Blackbaud Luminate Online vs. FranConnect Franchise Software is based on a specific set of business needs and context. The comparison uses 3487 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud Luminate Online and FranConnect Franchise Software
Blackbaud Luminate Online, FranConnect Franchise Software, Virtuous CRM, Memberplanet, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.
FranConnect Franchise Software focuses on Engagement Management with Offline, Lead Management with E-Mail, Helpdesk Management, Communication Management with E-Mail, etc.
"Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. " - Richard Pummell
"Firehouse Subs is using FranConnect to streamline and improve processes for franchise development, opening new locations and managing franchisee information. " - Firehouse Subs
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud Luminate Online
Focus area
Blackbaud Luminate Online is better than FranConnect Franchise Software for
Software Failure Risk
FranConnect Franchise Software
Focus area
FranConnect Franchise Software is better than Blackbaud Luminate Online for
Software Failure Risk
About
Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents
FranConnect | Franchise Management Software for the Entire Franchise
Age
1981
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
61
56
Total Goals
(we found evidences for)
10
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Acquire customers
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Enhance customer relationships
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Increase customer life time value
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Improve stakeholder relations
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Improve internal communications
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Launch new products
- See 7 more
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Scale best practices
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Acquire customers
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Improve efficiency
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Establish thought leadership
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Grow market share
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Enhance customer relationships
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve internal communications
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Improve ROI
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Improve consistency
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Improve digital and social presence
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Manage risk
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Improve brand engagement
- See 11 more
Top Channels
Channels Used
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e-mail
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offline
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point of sale
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phone calls
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on premises
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promotions
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website
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user generated content
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blogs
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social media
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channel partners
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print media
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magazine
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Facebook
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out of home
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brochure
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video
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text SMS
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Facebook page
- See 16 more
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e-mail
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offline
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point of sale
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phone calls
-
on premises
-
promotions
-
website
-
user generated content
-
blogs
-
social media
-
channel partners
-
print media
-
magazine
-
Facebook
-
out of home
-
brochure
-
video
-
text SMS
-
Facebook page
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High