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Blackbaud eTapestry vs Suitecrm: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud eTapestry vs. Suitecrm is based on a specific set of business needs and context. The comparison uses 4307 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and Suitecrm

Blackbaud eTapestry, Suitecrm, Blackbaud CRM, Virtuous CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Suitecrm focuses on Engagement Management, Sales Document Management with Mobile, Contact List Management with Phone Calls, Workflow Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Suitecrm for

Software Failure Risk

  • medium

logo Suitecrm

Focus area

Suitecrm is better than Blackbaud eTapestry for

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Opensource CRM for businesses

Age

1981

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

67

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management


campaign management

campaign monitoring


social media management

social media analytics


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management



content management


products & pricelist management






relationship marketing


generation of new leads



conversion management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


pipeline management


opportunity management


loyalty management



sales call management


conference call management


customer case management


rating and review management




lead qualification


lifetime value management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • social media

  • website

  • events

  • trade shows

  • point of sale

  • video

  • chat

  • causes and charity

  • Facebook

  • games

  • promotions

  • on premises

  • See 13 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • social media

  • website

  • events

  • trade shows

  • point of sale

  • video

  • chat

  • causes and charity

  • Facebook

  • games

  • promotions

  • on premises

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting