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Blackbaud eTapestry vs Salsa CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud eTapestry medium Failure Risk for Salsa CRM medium
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Comparison Summary

This comparison report of Blackbaud eTapestry vs. Salsa CRM is based on a specific set of business needs and context. The comparison uses 5581 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and Salsa CRM

Blackbaud eTapestry, Salsa CRM, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Salsa CRM focuses on Helpdesk Management with Offline, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

"The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. " - Karen Tuecke

"The key to our success in 2014 was being able to contact our donors on the go using Salsa CRM browser interface, manage our events using the event module, quick donation entry during our events, and cultivate our donors by integrating WealthEngine w...ith the Salsa CRM cultivation tool. " - Tamara Stickley

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Salsa CRM for

Software Failure Risk

  • medium

logo Salsa CRM

Focus area

Salsa CRM is better than Blackbaud eTapestry for

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Donor Management and Fundraising CRM

Age

1981

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

55

49

Total Goals
(we found evidences for)

9

7

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (59)

Read Reviews (128)

training & onboarding

Read Reviews (44)

Read Reviews (41)

engagement management

Read Reviews (43)

Read Reviews (149)

engaging and following up

Read Reviews (40)

Read Reviews (146)

communication management

Read Reviews (42)

Read Reviews (63)

sending & publishing communications

Read Reviews (31)

Read Reviews (37)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (25)

contact list management

Read Reviews (26)

Read Reviews (8)

tracking contacts

Read Reviews (11)

Read Reviews (3)

contacts history

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (25)

Read Reviews (6)

campaign monitoring

Read Reviews (3)

Read Reviews (1)

social media management

Read Reviews (18)

Read Reviews (31)

social media analytics

Read Reviews (15)

Read Reviews (4)

scheduling post to social media

Read Reviews (1)

Read Reviews (15)

sales document management

Read Reviews (14)

Read Reviews (5)

contract management

Read Reviews (10)

Read Reviews (1)

proposal & quote management

Read Reviews (2)

Read Reviews (3)

relationship management

Read Reviews (11)

Read Reviews (26)

social media marketing

Read Reviews (7)

Read Reviews (0)

workflow management

Read Reviews (7)

Read Reviews (3)

competitive intelligence

Read Reviews (5)

Read Reviews (8)

touchpoint management

Read Reviews (5)

Read Reviews (0)

channel management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (4)

Read Reviews (0)

membership management

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (6)

content sharing

Read Reviews (1)

Read Reviews (6)

products & pricelist management

Read Reviews (2)

Read Reviews (2)

segmentation and targeting

Read Reviews (1)

Read Reviews (2)

customer feedback management

Read Reviews (0)

Read Reviews (5)

community building

Read Reviews (0)

Read Reviews (3)

account management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting