Neon CRM Overview

This is a summary of the comprehensive capabilities and benefits of Neon CRM based on over 600 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Neon CRM, Blackbaud CRM, Kindful, Blackbaud eTapestry, Salsa CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Neon CRM is right for your needs? Our Cuspera AI engine can evaluate how Neon CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Neon CRM supports business activities such as:

  • Membership Management
  • Event Management
  • Engaging And Following Up
  • Collaboration
  • Communication Management

Neon CRM can help you with many business goals, such as Scale Best Practices, Acquire Customers, Improve Internal Communications, and Enhance Customer Relationships. It can help manage these activities if you use Promotions Offline Causes And Charity etc. for these needs. As a solution, Neon CRM's capabilities include Recording, Personalization, and Ticketing.

Neon CRM was founded in 2004. Non-Profit Organization Management Vertical is its biggest customer base.

Reviews

"We hadn’t done much virtually before. And we needed the tools fast to be able to do things virtually. And so that part of it was a big reason why we chose Neon One. " - Peter Vega

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Neon CRM solved their CRM needs. Cuspera uses 600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using Neon CRM.

Other priorities:

  • Improve Internal Communications
  • Enhance Customer Relationships
See all business priorities See less business priorities

Use Cases

Peers recommend Membership Management , Event Management , Engaging And Following Up , as the business use cases that they have been most satisfied while using Neon CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Membership Management with Promotions

4.85/5 ★

Read Reviews (17)

"...The biggest benefit of having everything in one place, events, memberships, volunteer management, is that everyone on staff knows how to work the system and thus can help out members out when they need it...."
Event Management with Promotions, Offline, Causes And Charity and E-Mail

4.83/5 ★

Read Reviews (16)

"...My organization was looking for one program that would integrate online giving, CRM, volunteer and event management, and fundraising management...."
Engaging And Following Up with Offline and Causes And Charity

4.65/5 ★

Read Reviews (10)

"...With Neon CRM, we can see who s engaging and run reports easily to see who is in our community and how we can help...." Case Study California Teacher Development Collaborative
PEER EXPERIENCES
Membership Management with Promotions

4.85/5 ★

Read Reviews (17)

"...The biggest benefit of having everything in one place, events, memberships, volunteer management, is that everyone on staff knows how to work the system and thus can help out members out when they need it...." Peer review by Tess M, Program Director, Non-Profit Organization Management
Event Management with Promotions, Offline, Causes And Charity and E-Mail

4.83/5 ★

Read Reviews (16)

"...My organization was looking for one program that would integrate online giving, CRM, volunteer and event management, and fundraising management...." Peer review by Chelsea Renee A., Non-Profit Organization Management
Engaging And Following Up with Offline and Causes And Charity

4.65/5 ★

Read Reviews (10)

"...With Neon CRM, we can see who s engaging and run reports easily to see who is in our community and how we can help...." Case Study California Teacher Development Collaborative

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 600 insights from peers and experts to help you assess how these Neon CRM use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Peter Vega

Executive Director

Chicago Cultural Alliance

We hadn’t done much virtually before. And we needed the tools fast to be able to do things virtually. And so that part of it was a big reason why we chose Neon One. Testimonial By Peter Vega

Linda Sue Martin

Technology Director

Canvasback Missions

Neon CRM makes it easier than ever to keep up our relationships with donors, volunteers, and supporters who make our work possible. Testimonial By Linda Sue Martin

Anastasia Schriber

Manager of Development Operations

Respiratory Health Association

Being able to use and personalize Neon has been useful to highlight what our donors care about. What were spreadsheets before is now a cleaner way of communicating with our supporters. Testimonial By Anastasia Schriber
CUSTOMERS TESTIMONIALS

Peter Vega

Executive Director

Chicago Cultural Alliance

We hadn’t done much virtually before. And we needed the tools fast to be able to do things virtually. And so that part of it was a big reason why we chose Neon One. Testimonial By Peter Vega

Linda Sue Martin

Technology Director

Canvasback Missions

Neon CRM makes it easier than ever to keep up our relationships with donors, volunteers, and supporters who make our work possible. Testimonial By Linda Sue Martin

Anastasia Schriber

Manager of Development Operations

Respiratory Health Association

Being able to use and personalize Neon has been useful to highlight what our donors care about. What were spreadsheets before is now a cleaner way of communicating with our supporters. Testimonial By Anastasia Schriber

Case Studies

COMPANY CASE STUDIES
Case Study Respiratory Health Association

How Respiratory Health Association Used a Database to Increase Their Audience Reach

Read More
Case Study CASA of Cook County

How CASA of Cook County Used Their Database to Find Actionable Insights

Read More
Case Study California Teacher Development Collaborative

How the California Teacher Development Collaborative Used Their Website to Increase Membership by 26%

Read More

Frequently Asked Questions(FAQ)

for Neon CRM

What is Neon CRM?

Neon CRM is a cloud-based software that is built for non-profit organizations across industries such as Arts & Culture, Foundations, Wildlife, Education and more. The software supports Non-profits with its CRM solutions and inspiring websites enabling them to grow and scale.

What is Neon CRM used for?

Neon CRM is a CRM Software mainly used by its customers to Scale Best Practices and Acquire Customers by Membership Management, Event Management and Engaging And Following Up .

What are the top features of Neon CRM?

Recording, Personalization and Ticketing are some of the top features of Neon CRM.

Who uses Neon CRM?

Neon CRM is used by Non-Profit Organization Management, Entertainment and Education among other industries.

What are Neon CRM alternatives?

Blackbaud CRM, Kindful, Blackbaud ETapestry and Salsa CRM are popular alternatives for Neon CRM.

Where is Neon CRM located?

Neon CRM is headquartered at 1801 W Warner Ave, Suite 201, Chicago, IL 60613 USA.

Popular Business Setting

for Neon CRM

Top Industries

  • Non-Profit Organization Management
  • Entertainment
  • Education

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Neon CRM to Scale best practices and Acquire customers

Peer and Expert Opinion on Features

for Neon CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.62/5 ★

Read Reviews (26)
Personalization

3.77/5 ★

Read Reviews (19)
Ticketing

2.97/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Recording

3.62/5 ★

Read Reviews (26)
Personalization

3.77/5 ★

Read Reviews (19)
Ticketing

2.97/5 ★

Read Reviews (6)

IT and Other Capabilities

for Neon CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.34/5 ★

Read Reviews (134)
Data Export

3.24/5 ★

Read Reviews (53)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.34/5 ★

Read Reviews (134)
Data Export

3.24/5 ★

Read Reviews (53)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.00/5 ★

Read Reviews (68)
Chat Support

3.87/5 ★

Read Reviews (6)
Email Support

3.36/5 ★

Read Reviews (6)
Phone Support

3.33/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.00/5 ★

Read Reviews (68)
Chat Support

3.87/5 ★

Read Reviews (6)
Email Support

3.36/5 ★

Read Reviews (6)
Phone Support

3.33/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

2.94/5 ★

Read Reviews (103)
Analytics

2.92/5 ★

Read Reviews (16)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

2.94/5 ★

Read Reviews (103)
Analytics

2.92/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for Neon CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Neon CRM

Vendor Profile Details

Company Name

Neon One

Company Website

https://neonone.com/

Year Founded

2004

HQ Location

1801 W Warner Ave, Suite 201, Chicago, IL 60613 USA

Employees

101-250

Social

Financials

PRIVATE