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Compare Blackbaud eTapestry vs Neon CRM

Comparison Summary

This comparison report of Blackbaud eTapestry vs. Neon CRM is based on a specific set of business needs and context. The comparison uses 3420 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and Neon CRM

Blackbaud eTapestry, Neon CRM, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Neon CRM focuses on Membership Management with Promotions, Event Management with Promotions, Engagement Management with Offline, Communication Management with E-Mail, etc.

"Our new case statement is a living, breathing document that helps us communicate the heart of our mission, backs it up with data, and shares our future. " - Natalie Fortunato

"Being able to use and personalize Neon has been useful to highlight what our donors care about. What were spreadsheets before is now a cleaner way of communicating with our supporters. " - Anastasia Schriber

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Neon CRM for

Software Failure Risk

  • medium

logo Neon CRM

Focus area

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Nonprofit software solution that helps organizations do more

Age

1981

2004

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

30

Total Goals
(we found evidences for)

9

4

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


campaign management

campaign monitoring


social media management

social media analytics

monitoring social media


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management



content management


products & pricelist management






Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Scale best practices

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • promotions

  • social media

  • website

  • phone calls

  • user generated content

  • blogs

  • video

  • trade shows

  • See 8 more
  • offline

  • causes and charity

  • e-mail

  • promotions

  • social media

  • website

  • phone calls

  • user generated content

  • blogs

  • video

  • trade shows

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting