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Blackbaud CRM vs IXACT Contact: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud CRM vs. IXACT Contact is based on a specific set of business needs and context. The comparison uses 1597 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud CRM and IXACT Contact

Blackbaud CRM, IXACT Contact, Giveffect, Blackbaud eTapestry, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud CRM covers Direct Marketing with Website, Contact List Management, Communication Management with E-Mail, Relationship Management with Offline, etc.

IXACT Contact focuses on Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud CRM

Focus area

Software Failure Risk

  • low

logo IXACT Contact

Focus area

IXACT Contact is better than Blackbaud CRM for

Software Failure Risk

  • low

About

Blackbaud: World's Leading Software Company Powering Social ...

Real Estate CRM & Marketing Automation System to win more business

Age

1981

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

34

54

Total Goals
(we found evidences for)

5

7

Top Processes

Evidences indicate better relative satisfaction



contact list management


relationship management


communication management

sending & publishing communications


engagement management

engaging and following up


sales document management

contract management

proposal & quote management


helpdesk management


workflow management


knowledge management


training & onboarding


revenue cycle management



content management


campaign management


social media management

managing social media account


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more
  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting