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Bigcontacts CRM vs BUSINESSNEXT (formerly CRMNEXT): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Bigcontacts CRM vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 4885 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bigcontacts CRM and BUSINESSNEXT (formerly CRMNEXT)

Bigcontacts CRM, BUSINESSNEXT (formerly CRMNEXT), Capsule CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.

BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bigcontacts CRM

Focus area

Bigcontacts CRM is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • low

logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than Bigcontacts CRM for

Software Failure Risk

  • low

About

BIGContacts | CRM and email marketing app for small businesses

The #1 CRM For Banking And Insurance

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

49

24

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


contact list management



engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

meeting management



social media management

social media analytics

monitoring social media



generation of new leads




lead qualification

lead qualification: demographic


products & pricelist management


training & onboarding



conversion management


sales document management




opportunity management








knowledge management


segmentation and targeting


calendar management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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No Data

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting