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Balto vs Wingman: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Balto medium Failure Risk for Wingman medium
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Comparison Summary

This comparison report of Balto vs. Wingman is based on a specific set of business needs and context. The comparison uses 2078 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Balto and Wingman

Balto belong to a category of solutions that help Sales Coaching, whereas Wingman belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Balto covers Sales Coaching with Phone Calls, Sales Call Management with Phone Calls, Contact Center Performance Management with Phone Calls, Training & Onboarding with Phone Calls, etc.

Wingman focuses on Sales Call Management with Phone Calls, Coaching with Phone Calls, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, etc.

"The most amazing thing to me about Balto is the immediate impact it had on our daily production and revenue. It was like flipping a switch, literally. A lot of our collectors in our daily immediate payment totals escalated by 75%. It's the most exci...ting new product that I've seen in the industry in years, and I can't wait to see what's next with Balto. " - Roger Weiss

"Wingman has been vital for Synup, especially for our distributed workforce spread across the US and the globe. Wingman offers us visibility into sales calls, drive training and maintaining brand messaging that is constantly evolving. With Wingman, w...e are able to impact remote sellers through coaching and also leverage team selling to close bigger deals, faster. " - Kevin Clark

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Balto

Focus area

Software Failure Risk

  • medium

logo Wingman

Focus area

Wingman is better than Balto for

Software Failure Risk

  • medium

About

Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.

Conversation intelligence for fast-growing sales teams

Financials

SERIES B

SEED

Business Need

Total Processes
(we found evidences for)

28

45

Total Goals
(we found evidences for)

7

8

Top Processes

Evidences indicate better relative satisfaction

coaching

Read Reviews (40)

Read Reviews (153)

sales call management

Read Reviews (23)

Read Reviews (251)

call analytics

Read Reviews (3)

Read Reviews (3)

objection handling

Read Reviews (3)

Read Reviews (10)

call scoring

Read Reviews (2)

Read Reviews (4)

call transcription

Read Reviews (2)

Read Reviews (47)

helpdesk management

Read Reviews (21)

Read Reviews (62)

training & onboarding

Read Reviews (11)

Read Reviews (43)

customer feedback management

Read Reviews (10)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (7)

Read Reviews (0)

playbook creation

Read Reviews (8)

Read Reviews (9)

contact list management

Read Reviews (8)

Read Reviews (0)

sales review & feedback

Read Reviews (6)

Read Reviews (10)

engagement management

Read Reviews (4)

Read Reviews (24)

engaging and following up

Read Reviews (3)

Read Reviews (21)

communication management

Read Reviews (3)

Read Reviews (15)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (14)

sales document management

Read Reviews (2)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (0)

Read Reviews (11)

identify skill gaps

Read Reviews (0)

Read Reviews (6)

courses & assessment

Read Reviews (0)

Read Reviews (7)

identify skill gaps

Read Reviews (0)

Read Reviews (6)

conversion management

Read Reviews (0)

Read Reviews (6)

business development

Read Reviews (0)

Read Reviews (2)

generation of new leads

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Shorten ramp up time

  • Improve internal communications

  • Grow market share

  • See 4 more

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Shorten ramp up time

  • Improve stakeholder relations

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • video

  • chat

  • games

  • Slack

  • e-mail

  • offline

  • channel partners

  • promotions

  • events

  • trade shows

  • movies

  • See 9 more

  • phone calls

  • video

  • chat

  • games

  • Slack

  • e-mail

  • offline

  • channel partners

  • promotions

  • events

  • trade shows

  • movies

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting