ADP TotalSource vs. Sense: Employee Experience Management Solution Comparison 2025

Overview: ADP TotalSource and Sense as Employee Experience Management Category solutions.

ADP TotalSource is preferred by large enterprises, emphasizing compliance and security, whereas Sense focuses on engagement management, appealing to human resources and IT sectors. ADP supports detailed compliance management, ideal for risk management, while Sense leverages engagement and AI features to improve internal communications. ADP excels in vendor support with comprehensive 24/7 availability, as does Sense, but with a focus on custom reports and integrations to enhance customer relationships.

ADP TotalSource: ADP TotalSource® PEO solution provides expert management and advanced cloud technology for HR, talent, risk, and payroll. Employee benefits access is also included.

Sense: Sense is an AI-powered talent engagement platform that personalizes interactions for recruiting teams. Talent is engaged effectively at every stage of the process.

ADP TotalSource and Sense: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

ADP TotalSource excels in compliance and governance, fitting well for companies needing meticulous adherence to regulations. read more →

Sense focuses on engagement management and social media analytics, suiting brands seeking strong customer interaction. read more →

Business Goals

ADP TotalSource supports scaling best practices and managing risk, aligning with large enterprises focused on robust operations. read more →

Sense aims to enhance internal communication and build brand awareness, catering to companies focusing on team dynamics. read more →

Core Features

ADP TotalSource offers training, compliance, and custom reports, essential for data-sensitive operations with extensive analysis needs. read more →

Sense provides analytics and AI-powered predictions, perfect for enterprises leveraging data-driven insights in customer management. read more →

Vendor Support

ADP TotalSource provides extensive phone, email, and 24/7 support, suitable for enterprises requiring constant assistance. read more →

Sense offers email, phone, and 24/7 support but with a focus on simplicity, aligning with small to enterprise-level businesses needing robust service. read more →

User Segments and Industries

ADP TotalSource is favored by large enterprises in IT and medical fields, indicating a strong compliance and data management emphasis. read more →

Sense is widely used in human resources and healthcare, showing its alignment with industries focusing on communication and analytics. read more →

Operational Alignment

ADP TotalSource integrates seamlessly with large-scale operations, focusing on compliance and detailed governance procedures. read more →

Sense shines in workflow and engagement management, fitting companies aiming for comprehensive customer interaction strategies. read more →