Comparison Summary
This comparison report of 3CLogic vs. SentiSum Platform is based on a specific set of business needs and context. The comparison uses 1295 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing 3CLogic and SentiSum Platform
3CLogic, and SentiSum Platform belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
3CLogic covers Helpdesk Management with Phone Calls, Lead Analytics with Review Sites, Sales Call Management with Phone Calls, Social Media Management, etc.
SentiSum Platform focuses on Customer Feedback Management with Chat, Rating And Review Management with Chat, Contact List Management, Training & Onboarding, etc.
"3CLogic will reduce the agent time required to service eachcustomer interaction while improving the overall quality of that interaction. Insights from interaction quality and feedback will be input to support our continuous improvement cycle. " - Raju V
"[SentiSum] allow us to quickly identify very recent feedback that indicates a customer experienced unexpected work taking place at a hotel that has impacted their stay " - Catherine Onions
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
3CLogic | Cloud Technology for Your Call Center Enterprise
Customer enablement software to deep dive customer friction
Financials
SERIES B
SEED
Business Need
Total Processes
(we found evidences for)
23
20
Total Goals
(we found evidences for)
7
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Increase sales & revenue
-
Improve digital and social presence
-
Improve ROI
-
Enhance customer relationships
-
Scale best practices
-
Improve internal communications
-
Acquire customers
- See 4 more
-
Enhance customer relationships
-
Improve brand engagement
-
Increase customer life time value
-
Acquire customers
- See 1 more
Top Channels
Channels Used
-
chat
-
e-mail
-
social media
-
phone calls
-
point of sale
-
offline
-
review sites
-
Amazon
-
user generated content
-
blogs
-
omnichannel
- See 8 more
-
chat
-
e-mail
-
social media
-
phone calls
-
point of sale
-
offline
-
review sites
-
Amazon
-
user generated content
-
blogs
-
omnichannel
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
