Comparison Summary
Introducing 3CLogic and Covideo
3CLogic, and Covideo belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
3CLogic covers Helpdesk Management with Phone Calls, Lead Analytics with Review Sites, Sales Call Management with Phone Calls, Social Media Management, etc.
Covideo focuses on Engagement Management with Video, Communication Management with E-Mail, Helpdesk Management with Video, Coaching with Video, etc.
"I'm an experienced workforce and call routing manager familiar with Genesys, Avaya, and VOIP systems. 3CLogic is very user-friendly and easy to comprehend. I would imagine someone with no experience at all could get a very basic call routing up and ...running within a single day! I've been impressed with the IVR functionality. For those familiar with IVR's 3CLogic has an interface that allows users to make many of the changes that used to take days in previous platforms, in minutes. "
"[Covideo] has significantly improved my initial outreach response rate, as people see the effort I put in to connect with them, and that it's not just another automated email. " - Ryan
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About
3CLogic | Cloud Technology for Your Call Center Enterprise
Video Sales Enablement Solution for sales professionals
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
23
18
Total Goals
(we found evidences for)
7
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Enhance customer relationships
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Scale best practices
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Improve internal communications
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Acquire customers
- See 4 more
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Acquire customers
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Enhance customer relationships
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Build brand awareness
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Increase sales & revenue
- See 1 more
Top Channels
Channels Used
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video
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e-mail
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social media
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phone calls
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chat
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text SMS
- See 3 more
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video
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e-mail
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social media
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phone calls
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chat
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text SMS
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High