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Compare 20Miles vs Front

Comparison Summary

For 20Miles vs Front comparison, Our AI algorithm looked at 3560 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using 20Miles and Front to solve their respective business needs.

Pros and cons of 20Miles and Front

20Miles is more suited to businesses that require Engagement Management and Communication Management with E-Mail where as Front is focused towards Collaboration with E-Mail and Communication Management with E-Mail .

logo 20Miles

Focus area

Software Failure Risk

  • medium

logo Front

Focus area

Front is better than 20Miles for

Software Failure Risk

  • medium

About

Increased Sales engagement enabled through shortened sales cycle, process automation and unrivaled prospect insights.

Customer Communication hub connecting all communication channels

Age

2011

2013

Financials

SEED

SERIES D

Business Need

Total Processes
(we found evidences for)

23

68

Total Goals
(we found evidences for)

3

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

tracking & monitoring communications

sending & publishing communications




sales document management

proposal & quote management

contract management



relationship management




content management


contact list management


training & onboarding


helpdesk management


social media analytics


engaging on social media


managing social media account


social media management

social media analytics

engaging on social media

managing social media account


measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


conversion management





knowledge management



rating and review management


lead qualification: technographic


lead qualification

lead qualification: technographic



sales call management



revenue cycle management



products & pricelist management



sales review & feedback



pipeline management


channel management


touchpoint management



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve stakeholder relations

  • Improve consistency

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • chat

  • social media

  • text SMS

  • phone calls

  • Facebook

  • user generated content

  • website

  • blogs

  • Twitter

  • Slack

  • video

  • promotions

  • omnichannel

  • offline

  • on premises

  • mobile

  • mobile app

  • mass media

  • television

  • movies

  • print media

  • magazine

  • point of sale

  • See 21 more
  • e-mail

  • chat

  • social media

  • text SMS

  • phone calls

  • Facebook

  • user generated content

  • website

  • blogs

  • Twitter

  • Slack

  • video

  • promotions

  • omnichannel

  • offline

  • on premises

  • mobile

  • mobile app

  • mass media

  • television

  • movies

  • print media

  • magazine

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

No Data

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low

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Business Setting