Real-World Case Studies and Customer Success Stories with Novo Solutions, Inc.

NovoGov helped the City of Otsego, MN modernize its utilities operations. The utilities department managed water and wastewater treatment for... the city. As the city grew, their old task-tracking methods could not keep up. NovoGov provided a single system for asset tracking, inventory, work orders, and scheduling. This made it easier for leaders to plan budgets and manage staff.
Show More..

NovoGov helped Violet Township's small road department move from handwritten notes and spreadsheets to a tablet-based system. Staff now track... labor, materials, and equipment in real time. The department gained full work histories and better reporting for budgeting. Coordination improved with clear data and affordable pricing. Onboarding support was responsive and helpful.
Show More..

NovoGov helped Walnut Township’s road department move from paper records and incomplete spreadsheets to digital asset management. The team now... uses GIS-based maps, digital inspections, and automated maintenance. The mobile app lets staff log issues in the field. Work orders and complaints are tracked in one place. The department is now more organized, responsive, and efficient, all within budget.
Show More..

NovoGov helped Perry Township move from siloed spreadsheets and emails to a single system. The township now manages assets, inventory,... work orders, and supply requests in one place. Integrated GIS mapping and mobile access improved field operations and accountability. Standardized workflows brought consistency across departments. The township gained clear visibility into maintenance history and asset values for better budgeting and planning.
Show More..

NovoGov replaced spreadsheets and an old CAD module for Stafford Township Police Department. The department managed millions in assets like... patrol cars, radios, and tactical gear. A surprise audit showed gaps in inventory tracking. NovoGov gave full visibility and accountability for all assets. Officers now do digital vehicle inspections that trigger work orders. Procurement and onboarding are smoother. The department is now audit-ready and knows the status of every item.
Show More..

NovoGov helped Keith County, NE manage over 800 miles of roads. Before NovoGov, the department had little insight into equipment... or maintenance. After using NovoGov, they saw faster access to road maintenance records. Inspection compliance and documentation improved by 100%. Reporting to stakeholders also got better.
Show More..

NovoGov helped Pequannock Township, New Jersey, improve its Public Works operations. The township had about 22 employees managing streets, fleet,... stormwater, parks, and more. Their old software was hard to use and lacked integration and modern communication tools. NovoGov replaced it, making work order and asset tracking easier and more efficient.
Show More..

Novo ShareNet (now NovoGov) helped the Village of Whitehouse, OH, move citizen requests online. Staff used mobile task management and... geo-tagged asset tracking. The village saw better efficiency and lower costs. Citizens and staff reported higher satisfaction. NovoGov improved government operations and service delivery.
Show More..

ShareNet (now NovoGov) replaced the Town of West Point VA's old paper system for water utilities. Field staff now get... information fast with the digital platform. The solution made customer complaints, insurance claims, and bulk water tracking easier. Service management and efficiency improved for the town.
Show More..

NovoGov helped the City of Rockland, Maine Public Works and Transfer Station improve work order management, fleet operations, and citizen complaint handling. The department, with... 20 employees, used NovoGov to boost efficiency in streets, stormwater, trash, and facility maintenance. The solution made work easier and faster. Response times improved. Service delivery got better across all operations.
Show More..

ShareNet (now NovoGov) helped the City of Edgewood, FL, improve asset tracking and code enforcement. The platform made it easier... for residents to report issues. Asset management and maintenance became automated. This led to better efficiency and communication for the city. The city now tracks assets and maintenance tasks more easily.
Show More..

NovoGov helped the Town of Putnam, Connecticut, Public Works Department improve operations. The department, with 16 staff, used NovoGov to... streamline workflows and boost visibility in maintenance and asset management. In less than a year, they saw better organization and efficiency. NovoGov supports asset management and work order management for local government teams.
Show More..

ShareNet (now NovoGov) helped the City of Oxford, NC, boost work order efficiency and speed up complaint resolution. The city used... photo documentation and the Novo Sidekick app to make reporting easier. Cost tracking improved, and historical data was integrated for better budgeting. The system made city processes faster and more organized.
Show More..

NovoGov helped the Town of Dover, MA modernize public works operations. The department faced reporting inefficiencies and lacked real-time communication.... NovoGov improved transparency and accountability for the 21-person DPW team. The solution streamlined work order and asset management. Dover now meets growing resident expectations with better service delivery.
Show More..

NovoGov helped Walnut Township’s road department move from paper records and incomplete spreadsheets to digital asset tracking. The team now... uses GIS-based maps to see all assets and manage work orders. Staff complete pre-trip inspections and log issues using a mobile app. Preventive maintenance is now automated. The department is more organized and responds faster to resident requests. Costs stayed within the township’s budget.
Show More..

Violet Township’s road department struggled to track work history and costs using paper notes and spreadsheets. NovoGov replaced manual tracking... with a tablet-based system for real-time data capture. Staff now record labor, materials, and equipment usage on the go. The department gained complete work histories and accurate reporting for budgeting. Coordination and communication improved, even with a small team.
Show More..

NovoGov helped Perry Township move from siloed spreadsheets to a single system. The township centralized assets, work orders, and inventory... management. Integrated GIS mapping improved field operations and mobile access. Standardized workflows increased accountability and consistency. Now, Perry Township tracks maintenance history and asset values for better budgeting and insurance reporting.
Show More..

NovoGov helped Stafford Township Police Department replace spreadsheets and an old CAD module for asset tracking. The department managed millions... in assets like patrol cars, radios, and tactical gear. After a surprise audit revealed gaps, they adopted NovoGov for real-time inventory and digital vehicle inspections. Officers now track every item, vehicle, and consumable with full accountability. The system improved onboarding, procurement, and audit readiness.
Show More..

The City of Rockland, Maine used NovoGov to manage work orders, fleet operations, and citizen complaints. Their Public Works and... Transfer Station team of 20 employees improved efficiency and service delivery. NovoGov helped with streets, stormwater, trash removal, and facility maintenance. The city optimized work and improved response times. Service quality and operational effectiveness increased across departments.
Show More..

The City of Edgewood, FL used NovoGov (formerly ShareNet) to improve code enforcement and asset tracking. The software streamlined how... residents report issues. It made asset management easier and automated maintenance tasks. This led to better efficiency and communication for the city. The city improved both code enforcement and vehicle maintenance tracking.
Show More..

The City of Oxford, NC used NovoGov to improve public works operations. They upgraded from ShareNet to NovoGov for better... work order efficiency. The city resolved complaints faster and improved reporting. Photo documentation and the Novo Sidekick app helped streamline tasks. Cost tracking and historical data integration made budgeting easier.
Show More..

NovoGov replaced the Town of West Point VA's old paper-based system for water utility operations. Field staff now get information... instantly. Customer complaints, insurance claims, and bulk water tracking are all managed digitally. This change made service management faster and more efficient. The town improved how it handles public works tasks.
Show More..

NovoGov helped the Town of Putnam, Connecticut, Public Works Department improve operations. The department, with 16 staff, used NovoGov to... streamline workflows. They gained better visibility into maintenance and asset management. In less than a year, the team saw a transformation in daily work. NovoGov made managing public works easier and more organized.
Show More..

Pequannock Township, New Jersey, used NovoGov Municipal Operations Management software to improve their Public Works department. The team of 22... employees managed streets, fleet, stormwater, parks, and more. Their previous software lacked ease of use and modern communication features. NovoGov provided better integration and communication tools. This helped streamline work orders and asset tracking for the township.
Show More..

Village of Whitehouse, OH upgraded to Novo ShareNet (NovoGov) for public service operations. The platform enabled online citizen requests, mobile... task management, and geo-tagged asset tracking. Staff and citizens saw improved efficiency and satisfaction. The solution also helped reduce costs for the village. NovoGov made public service management easier and more effective.
Show More..

NovoGov Municipal Operations Management software helped the Town of Dover, MA modernize public works. The department faced reporting inefficiencies and... lacked real-time communication. Resident expectations were rising. The software improved transparency and accountability. It streamlined work order and asset management for the public works team.
Show More..

NovoGov helped the Town of Dover, MA modernize its public works operations. The department replaced paper work orders and scattered... spreadsheets with a centralized, user-friendly platform. Real-time communication improved, letting staff update residents instantly. Reporting became easier with built-in tools for year-end statistics and budget justification. Fleet management moved in-house, making the program a model for others. The support team tailored NovoGov to Dover’s needs, boosting transparency and accountability.
Show More..

Keith County NE used NovoGov Operations Management software to manage over 800 miles of roads. Before, the highway department had... little visibility into equipment condition and maintenance history. After using NovoGov, they accessed road maintenance records faster. Inspection compliance and documentation improved by 100%. Reporting to stakeholders also became easier and more accurate.
Show More..

Keith County, Nebraska managed over 800 miles of roads with only paper records. Finding maintenance data took up to 45... minutes. NovoGov digitized all records, letting staff access information in under two minutes. Compliance and documentation improved by 100%. All 18 employees now enter data in real time using tablets. The county can now track costs per mile and make better budget decisions.
Show More..

City of Oxford, NC upgraded its Public Works Department with ShareNet by Novo Solutions. The new system made it easy... to add photos to work orders, helping resolve customer complaints. Staff now use a mobile app to create work orders quickly, boosting efficiency. Weekly reports track employee work and downtime. The city can now track costs for equipment, materials, and labor, improving budget planning. Data migration to ShareNet was smooth, giving access to historical data and better reporting.
Show More..

ShareNet replaced a slow, paper-based work order system for West Point, VA Public Works. Field staff now access all needed... information instantly. The team uses ShareNet for customer complaints, insurance claims, and water usage tracking. Centralized data and photo attachments make documentation easier. The transition was smooth, with strong support from Novo Solutions. Operations are now faster and more organized.
Show More..