Novo Knowledge Base Software Overview
Novo-knowledge-base-software is a cost-effective, web-based system for capturing, classifying, and presenting knowledge. Novo Solutions offers a free live demo.
Use Cases
Customers recommend Knowledge Management, Helpdesk Management, Advocacy Management, as the business use cases that they have been most satisfied with while using Novo Knowledge Base Software.
Business Priorities
Shorten Ramp Up Time is the most popular business priority that customers and associates have achieved using Novo Knowledge Base Software.
Novo Knowledge Base Software Use-Cases and Business Priorities: Customer Satisfaction Data
Novo Knowledge Base Software works with different mediums / channels such as Offline. On Premises. Mobile etc.
Reviews
"...Overall I would recommend the Customer Suit to any business looking to implement a help desk/support division or looking to upgrade to a more robust issue tracking system...." Peer review by Micheal B., IT Manager
Peer review evidence (same sources as the product rating summary)
"...As a first time user of any knowledge base software, being able to get in and immediately begin to set up then maintain my company's knowledge base was critical...." Peer review by Ryan O., Senior Call Center Technician
"...Support was very helpful during install. ...." Peer review by Doug S., Dir. of I.T.
"...Cloud-based and on-premise service desk management software that helps small to large size firms manage customer and employee support via custom reports, data integration, mobile access and more...." Peer review from Novo Solutions
Novo Knowledge Base Software, belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Novo Knowledge Base Software
Top Industries
- Education
- Transportation/Trucking/Railroad
- Government Administration
Popular in
- Enterprise
- Mid Market
Novo Knowledge Base Software is popular in Education, Transportation/Trucking/Railroad, and Government Administration and is widely used by Enterprise, and Mid Market,
Novo Knowledge Base Software Customer wins, Customer success stories, Case studies
What benefits does Novo Knowledge Base Software offer for Knowledge Management?
How can Novo Knowledge Base Software optimize your Helpdesk Management Workflow?
How does Novo Knowledge Base Software address your Searching For Content Challenges?
11 buyers and buying teams have used Cuspera to assess how well Novo Knowledge Base Software solved their Knowledge Management needs. Cuspera uses 148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Cardiff Council - Local Government - Very Large
Cardiff Council enlists de Novo Solutions for Oracle Cloud implementation
Cardiff Council - Government - Large
De Novo Solutions to Support Cardiff Council's Core Services and STEM ...
Violet Township (Fairfield County) OH - Government Administration - Small
Walnut Township (Fairfield County) OH - Government Administration - Small
Perry Township (Franklin County) OH - Government Administration - Small
Novo Knowledge Base Software Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (17) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (17) |
Software Failure Risk Guidance
?for Novo Knowledge Base Software
Top Failure Risks for Novo Knowledge Base Software
Novo Solutions, Inc. News
Fast growth and best British accolades for de Novo Solutions
De Novo Solutions has been recognized as one of the top British businesses, ranking third on the Elite Business Top 100 SMEs list for 2026. The company also achieved 10th place on the Tech200 list for rapid growth in the UK public sector, with a 442% increase in public sector revenue. These accolades highlight de Novo's significant impact in digital transformation using Oracle Cloud solutions.
de Novo Solutions shortlisted for Welsh awards final
de Novo Solutions has been shortlisted for a Welsh awards final, recognizing its contributions to digital innovation and community support in Wales. The company, known for its Oracle Cloud solutions, is honored to be recognized alongside notable Welsh figures.
de Novo Solutions earns place in Welsh awards final
de Novo Solutions, a digital transformation specialist, has been shortlisted for the prestigious St David award in the business category. The company, based in Newport, Wales, is recognized for its innovative Oracle Cloud solutions that optimize HR, Finance, Procurement, and Payroll functions. The awards, judged by an expert panel and the public, highlight significant contributions to the Welsh economy and community.
de Novo Solutions Announces Key Promotions Supporting Restructure and Enabling Next Stage of Growth - newsfromwales.co.uk
De Novo Solutions, a technology company specializing in Oracle Cloud and ServiceNow, announced key executive promotions to support its restructuring and growth. Tom Mann and Ramya Govindarajan were promoted to Chief Operations Officers for the UK and India, respectively. Tara Dewar will lead the new AI-driven shared services operation. This restructuring aims to enhance their business process outsourcing capabilities.
Novo Solutions, Inc. Profile
Company Name
Company Website
https://novosolutions.com/HQ Location
516 S. Independence Blvd., Suite 205, Virginia Beach, VA 23452, US
Employees
11-50
Social
Financials
PRIVATE