Novo Knowledge Base Software Overview
This is a summary of the comprehensive capabilities and benefits of Novo Knowledge Base Software based on over 148 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Novo Knowledge Base Software, belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Novo Knowledge Base Software is right for your needs? Our Cuspera AI engine can evaluate how Novo Knowledge Base Software fits your specific business needs, industry, and context. Get your personalized assessment report today.
Novo Knowledge Base Software supports business activities such as:
- Knowledge Management
- Helpdesk Management
- Advocacy Management
- Campaign Management
- Searching For Content
Novo Knowledge Base Software can help you with many business goals, such as Shorten Ramp Up Time. It can help manage these activities if you use Offline On Premises Mobile etc. for these needs.
Novo Knowledge Base Software Education Vertical is its biggest customer base.
Reviews
"...The Novo Knowledge Base allows you to quickly & easily begin to capture and provide departmentally secured access to your organizational knowledge...." Peer review from Novo Solutions
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Novo Knowledge Base Software solved their Knowledge Management needs. Cuspera uses 148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Business Priorities
Shorten Ramp Up Time is the most popular business priority peers achieved using Novo Knowledge Base Software.
Use Cases
Peers recommend Knowledge Management , Helpdesk Management , Advocacy Management , as the business use cases that they have been most satisfied while using Novo Knowledge Base Software.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Knowledge Management |
4.73/5 ★ |
"...The Novo Knowledge Base allows you to quickly & easily begin to capture and provide departmentally secured access to your organizational knowledge...." Peer review from Novo Solutions |
| Helpdesk Management |
4.65/5 ★ |
"...Web-based KB product is independent from Help Desk package Customer Support is excellent. ...." Peer review by Robert H., Systems Architect |
| Advocacy Management with Offline, On Premises and Mobile |
4.67/5 ★ |
"...Cloud-based and on-premise service desk management software that helps small to large size firms manage customer and employee support via custom reports, data integration, mobile access and more...." Peer review from Novo Solutions |
| PEER EXPERIENCES | |
|---|---|
| Knowledge Management |
4.73/5 ★ |
"...The Novo Knowledge Base allows you to quickly & easily begin to capture and provide departmentally secured access to your organizational knowledge...." Peer review from Novo Solutions |
|
| Helpdesk Management |
4.65/5 ★ |
"...Web-based KB product is independent from Help Desk package Customer Support is excellent. ...." Peer review by Robert H., Systems Architect |
|
| Advocacy Management with Offline, On Premises and Mobile |
4.67/5 ★ |
"...Cloud-based and on-premise service desk management software that helps small to large size firms manage customer and employee support via custom reports, data integration, mobile access and more...." Peer review from Novo Solutions |
|
8+ more Business Use Cases
Our AI advisor, Wyz, harnessed 148 insights from peers and experts to help you assess how these Novo Knowledge Base Software use cases fit your Knowledge Management needs.
Popular Business Setting
for Novo Knowledge Base Software
Top Industries
- Education
- Transportation/Trucking/Railroad
- Government Administration
Popular in
- Enterprise
- Mid Market
Peers used Novo Knowledge Base Software to Shorten ramp up time
IT and Other Capabilities
for Novo Knowledge Base Software
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (10) |
| Data Import | Read Reviews (23) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (10) |
| Data Import | Read Reviews (23) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (9) |
| 24/7 Support | Read Reviews (35) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (9) |
| 24/7 Support | Read Reviews (35) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (17) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (17) |
Software Failure Risk Guidance
?for Novo Knowledge Base Software
Top Failure Risks for Novo Knowledge Base Software
Vendor Profile Details
Company Name
Novo Solutions
Company Website
https://novosolutions.com/HQ Location
516 S. Independence Blvd., Suite 205, Virginia Beach, VA 23452, US
Employees
11-50
Social
Financials
PRIVATE
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