Zuper Overview

This is a summary of the comprehensive capabilities and benefits of Zuper based on over 635 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zuper, Oneserve, Infragistics SharePlus Enterprise, Raken, FieldAware, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zuper is right for your needs? Our Cuspera AI engine can evaluate how Zuper fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zuper supports business activities such as:

  • Collaboration
  • Workflow Management
  • Social Media Analytics
  • Customer Feedback Management
  • Training & Onboarding

Zuper can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Improve ROI, Improve Efficiency, etc. It can help manage these activities if you use Mobile Chat Mobile App etc. for these needs. As a solution, Zuper's capabilities include Personalization, Alerts: Popups & Notifications, Dashboard, etc.

Zuper Consumer Electronics Vertical is its biggest customer base.

Reviews

"NIA Limited has over 400 desktop and non-desktop employees across different locations. We are very happy to partner with Zuper to improve the productivity, efficiency and the utilization of the distributed workforce and create a collaborative & coor...dinated environment. " - Zakir Ahmed

Cuspera Reviews

31 buyers and buying teams have used Cuspera to assess how well Zuper solved their Field Service Management needs. Cuspera uses 635 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Zuper.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Efficiency
  • Improve Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Workflow Management , Social Media Analytics , as the business use cases that they have been most satisfied while using Zuper.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Mobile, Chat and Mobile App

4.88/5 ★

Read Reviews (40)

"...Collaborate & chat with your back-office from mobile app...." Best Work Order Management Software
Workflow Management with Offline and On Premises

4.84/5 ★

Read Reviews (28)

"...We were able to easily incorporate our workflows into the app...."
Social Media Analytics

4.56/5 ★

Read Reviews (19)

"...Reporting & Analytics...." Best Field Service Management Software
PEER EXPERIENCES
Collaboration with Mobile, Chat and Mobile App

4.88/5 ★

Read Reviews (40)

"...Collaborate & chat with your back-office from mobile app...." Best Work Order Management Software
Workflow Management with Offline and On Premises

4.84/5 ★

Read Reviews (28)

"...We were able to easily incorporate our workflows into the app...." Peer review by N S, Manager
Social Media Analytics

4.56/5 ★

Read Reviews (19)

"...Reporting & Analytics...." Best Field Service Management Software

25+ more Business Use Cases

Our AI advisor, Wyz, harnessed 635 insights from peers and experts to help you assess how these Zuper use cases fit your Field Service Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Zakir Ahmed

CEO

NIA Limited, UAE

NIA Limited has over 400 desktop and non-desktop employees across different locations. We are very happy to partner with Zuper to improve the productivity, efficiency and the utilization of the distributed workforce and create a collaborative & coordinated environment. Testimonial By Zakir Ahmed

Pradeep Narayanan

Head, MLSL

NIIT

We have a field workforce deployed around the country and it is our responsible to empower these employees with the latest and the greatest technology to be the best in their areas of expertise. We are excited to partner with the Zuper to improve the productivity, efficiency and the utilization of ...the distributed workforce and create a collaborative & coordinated environment.

Testimonial By Pradeep Narayanan

Patrik Antoni

Deputy Country Manager

IKEA India

We are very happy to partner with Zuper, who will ensure that our in-house assembly coworkers are well-coordinated and delivering efficient and timely services to Hyderabadi customers every time. Testimonial By Patrik Antoni
CUSTOMERS TESTIMONIALS

Zakir Ahmed

CEO

NIA Limited, UAE

NIA Limited has over 400 desktop and non-desktop employees across different locations. We are very happy to partner with Zuper to improve the productivity, efficiency and the utilization of the distributed workforce and create a collaborative & coordinated environment. Testimonial By Zakir Ahmed

Pradeep Narayanan

Head, MLSL

NIIT

We have a field workforce deployed around the country and it is our responsible to empower these employees with the latest and the greatest technology to be the best in their areas of expertise. We are excited to partner with the Zuper to improve the productivity, efficiency and the utilization of ...the distributed workforce and create a collaborative & coordinated environment.

Testimonial By Pradeep Narayanan

Patrik Antoni

Deputy Country Manager

IKEA India

We are very happy to partner with Zuper, who will ensure that our in-house assembly coworkers are well-coordinated and delivering efficient and timely services to Hyderabadi customers every time. Testimonial By Patrik Antoni

Case Studies

COMPANY CASE STUDIES
Case Study NIA Limited

NIA Limited Modernizes Workplace with Zuper and Unlocks Its Digital Potential

Read More
Case Study Creative Irrigation & Lighting

Creative Irrigation Improves Workforce Productivity by 10x in 6 months With Zuper

Read More

Frequently Asked Questions(FAQ)

for Zuper

What is Zuper?

Zuper is a Field Service Management Platform that enables organizations to digitize, automate and optimize field operations and offer on-demand customer experience. It helps teams to boost operational efficiency, lead generation, and customer experience.

What is Zuper used for?

Zuper is a Field Service Management Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Collaboration, Workflow Management and Social Media Analytics .

What are the top features of Zuper?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Zuper.

Who uses Zuper?

Zuper is used by Consumer Electronics, Consumer Services and Financial Services among other industries.

What are Zuper alternatives?

Oneserve, Infragistics SharePlus Enterprise, Raken and FieldAware are popular alternatives for Zuper.

Where is Zuper located?

Zuper is headquartered at Seattle, Washington.

Popular Business Setting

for Zuper

Top Industries

  • Consumer Electronics
  • Consumer Services
  • Financial Services

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Peers used Zuper to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Zuper

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.40/5 ★

Read Reviews (29)
Alerts: popups & Notifications

4.24/5 ★

Read Reviews (25)
Dashboard

4.23/5 ★

Read Reviews (14)
Templates

3.86/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Personalization

4.40/5 ★

Read Reviews (29)
Alerts: popups & Notifications

4.24/5 ★

Read Reviews (25)
Dashboard

4.23/5 ★

Read Reviews (14)
Templates

3.86/5 ★

Read Reviews (8)

IT and Other Capabilities

for Zuper

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5 ★

Read Reviews (31)
Data Export

4.35/5 ★

Read Reviews (14)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5 ★

Read Reviews (31)
Data Export

4.35/5 ★

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.39/5 ★

Read Reviews (82)
Email Support

3.51/5 ★

Read Reviews (6)
Chat Support

3.51/5 ★

Read Reviews (6)
Phone Support

3.51/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.39/5 ★

Read Reviews (82)
Email Support

3.51/5 ★

Read Reviews (6)
Chat Support

3.51/5 ★

Read Reviews (6)
Phone Support

3.51/5 ★

Read Reviews (6)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (5)
Analytics

4.56/5 ★

Read Reviews (60)
Custom Reports

4.53/5 ★

Read Reviews (46)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (5)
Analytics

4.56/5 ★

Read Reviews (60)
Custom Reports

4.53/5 ★

Read Reviews (46)

Software Failure Risk Guidance

?

for Zuper

Overall Risk Meter

Low Medium High

Top Failure Risks for Zuper

Vendor Profile Details

Company Name

Zuper

Company Website

https://zuper.co/

HQ Location

Seattle, Washington

Employees

01-10

Social

Financials

PRIVATE