Ytel Overview
Ytel's sales dialer software boosts answer rates and deal closures for sales teams. Trusted calling and texting features are included.
Use Cases
Customers recommend Helpdesk Management, Call Recording, Engagement Management, as the business use cases that they have been most satisfied with while using Ytel.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ytel.
Ytel Use-Cases and Business Priorities: Customer Satisfaction Data
Ytel works with different mediums / channels such as Phone Calls. E-Mail. Text SMS etc.
Ytel's features include Recording, and Alerts: Popups & Notifications. and Ytel support capabilities include Phone Support, Email Support, 24/7 Support, etc. also Ytel analytics capabilities include Custom Reports, and Analytics.
Reviews
"Since working with Ytel, the ease and accessibility of reaching our fans has been incredible." - Miami Dolphins Foundation
Peer review evidence (same sources as the product rating summary)
"...The set up is messy and everyone on the support team has been very helpful when I call in with questions...." Peer review by Holly Depies, Marketing and Advertising
"...Magnetic North delivers SAAS OnDemand productivity and communications solutions delivering call recording and predictive dialing solutions..." Peer review
"...they want to engage with you - from text messages, emails, phone calls, workflows, and more. ..." Enterprise Cloud Communications Platform
Ytel, Ameyo Voice, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Ytel
Top Industries
- Marketing and Advertising
- Education
- Financial Services
Popular in
- Small Business
- Mid Market
- Enterprise
Ytel is popular in Marketing And Advertising, Education, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.
Ytel Customer wins, Customer success stories, Case studies
How efficiently Does Ytel manage your Helpdesk Management?
What solutions does Ytel provide for Call Recording?
What solutions does Ytel provide for Engagement Management?
What solutions does Ytel provide for Campaign Management?
How can Ytel enhance your Workflow Management process?
11 buyers and buying teams have used Cuspera to assess how well Ytel solved their Contact Center Software needs. Cuspera uses 356 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Since working with Ytel, the ease and accessibility of reaching our fans has been incredible. Testimonial By Miami Dolphins Foundation |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Miami Dolphins Foundation |
Since working with Ytel, the ease and accessibility of reaching our fans has been incredible. Testimonial By Miami Dolphins Foundation |
HIC Marketing - Insurance - Medium
Peers used Ytel for helpdesk management and call recording
Ytel Competitors
Ytel Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (46) |
| Analytics | Read Reviews (7) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (46) |
| Analytics | Read Reviews (7) |
Software Failure Risk Guidance
?for Ytel
Overall Risk Meter
Top Failure Risks for Ytel
Ytel News
From First Ring to Closed Deal: How Ytel and EHVA.ai Combine to Power Smarter Outbound Sales Calls
Ytel and EHVA.ai have integrated their platforms to enhance outbound sales calls. Ytel's dialer manages call pacing and compliance, while EHVA.ai's AI voice agents handle real-time conversations, qualifying leads and transferring them to live agents when necessary. This integration aims to improve sales efficiency by reducing wasted dials and ensuring leads are better prepared for sales engagement.
Ytel Profile
Company Name
Ytel
Company Website
https://www.ytel.com/HQ Location
94 Icon, Lake Forest, California US
Social
