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Latest News & Updates on XCALLY

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Latest Product Updates and Feature Enhancements on XCALLY

Advanced filters in XCALLY: optimize your omnichannel experience

XCALLY Call Center Software offers advanced filters to optimize omnichannel customer interactions, enhancing management across various communication channels.

IntelePeer and XCALLY: integrating the SMS provider into the omnichannel suite

IntelePeer and XCALLY integrate an SMS provider into XCALLY's omnichannel suite, enhancing customer engagement through various communication channels like voice, email, chat, and social media, with f...unctionalities including AI solutions, quality analysis, and CRM integration.

Real Time Translator: Facilitates Multilingual Conversations with XCALLY

XCALLY introduces Real Time Translator to enhance multilingual customer interactions, improving communication in diverse service environments.

Automating patient notifications: how XCALLY revolutionized appointment management

XCALLY's integration with a leading university hospital in Eastern Europe automated patient appointment notifications, enhancing operational efficiency. The solution included an intelligent call syst...em, real-time integration with existing systems, and a user-friendly interface for patients. This automation freed staff from repetitive tasks, improved slot utilization, and standardized communication, significantly boosting patient and staff satisfaction.

Case Study in mobile industry: the XCALLY Service Delivery Manager

The content discusses the role of the XCALLY Service Delivery Manager in implementing technology projects within the mobile industry, highlighting the company's omnichannel customer experience soluti...ons and integrations.

Case study: Netvalue and XCALLY for the pharmaceutical industry

XCALLY and NetValue collaborated on a project for a renowned pharmaceutical company, focusing on innovation and digitization in healthcare.

Case Study: using XCALLY to manage INGOs contact center

XCALLY provided a customized omnichannel solution to replace INGO's management software, enhancing the efficiency of their contact center operations.

Automotive case study: XCALLY and Lombarda Motori

XCALLY collaborated with Lombarda Motori to meet automotive requirements, showcasing a successful customer case study.

Live Call Translator case study: XCALLY and supporting victims of gender-based violence

XCALLY's Live Call Translator case study highlights its use in supporting victims of gender-based violence, showcasing how a voice automatic translation plugin can aid people in difficult situations.

Fido Case Study - Promoting financial inclusion with XCALLY

XCALLY helped Fido and Maxin Solutions improve financial inclusion with innovative technology, enhancing customer engagement and communication.

Other Related News and Updates from XCALLY

XCALLY Live call translator: real-time transcription and translation for effective customer service

XCALLY introduces a live call translator for real-time transcription and translation, enhancing their omnichannel customer service suite to address communication challenges effectively.

Botify, the plugin for automated chatbots on XCALLY

Botify is a plugin for XCALLY, enhancing customer experience by automating chatbot interactions for effective and humanized communication.

Data Retention plugin: managing data with XCALLY

The Data Retention plugin for XCALLY enhances the management of omnichannel platform databases, ensuring efficient corporate data administration.