Real-World Case Studies and Customer Success Stories with WorkRails

WorkRails Services CPQ helped PTC cut the time to build and deploy service offerings by 30%. PTC faced slow, manual processes managing a large services portfolio. WorkRails automated service catalog ...management, making it faster to create, manage, and sell services. Sales and services teams can now build custom packages in minutes. Workforce enablement improved and customers saw value faster. PTC calls WorkRails a key partner for innovation and customer adoption.
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WorkRails Services CPQ helped Smarsh automate proposal generation. Smarsh had a slow, manual process that took over 3 weeks for each proposal. WorkRails let them standardize service packages and use ...guided selling in Salesforce. Sales teams could now create proposals in minutes. Smarsh saw a 99% decrease in proposal generation time and removed the need for offline documents.
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Smarsh Significantly Reduces Proposal Generation Time With Automation Through WorkRails

PTC saw a 30% reduction in the time it takes to build and deploy service offerings, improved workforce enablement, and accelerated value for their customers.

WorkRails powers customer-facing portals that allow users to digitally build and submit change requests.

After successfully using WorkRails to help Customer Success and Professional Services accelerate bookings, Namely expanded its offering to include client facing solutions that improved the customer e...ngagement model and scaled revenue
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