Retail Case Studies and Customer Success Stories with Virid
Journeys
- Retail
Virid helped Journeys create a custom branded loyalty experience. Journeys used Marigold Loyalty for loyalty management and Vibes for mobile... wallet integration. The project focused on customization and marketing. The goal was to improve customer loyalty and engagement.
Virid integrated Teamwork Retail CRM for Lover’s Lane, a Midwest retailer with 33 stores. Customers wanted to buy online and... pick up in-store, but systems were not connected. Virid enabled real-time inventory updates and seamless gift card use across channels. The new BOPIS and curbside pickup features helped during COVID-19. Sales jumped 274% in 2020, and the investment paid off in one month.
Virid helped Journeys launch a custom-branded loyalty program on their eCommerce site. The solution integrated Marigold Loyalty and Vibes for... mobile wallet support. Customers could manage promotions, check loyalty points, and claim rewards online and in-store. Over 2 million members joined the program. Journeys increased repeat purchases and brand exposure through social media rewards and referrals.
Virid helped Journeys add Klarna’s Pay in 4 installment payments to their eCommerce site. Journeys wanted to help younger shoppers... who avoided credit cards and struggled with higher prices. Virid integrated Klarna and set up smart messaging to show the option only to eligible orders. After launch, 18% of all orders used Pay in 4. Journeys saw higher order volume and happier customers.
Virid replatformed Current Boutique to Shopify, migrating all data and updating the tech stack. The project included custom integrations with... ERP, CRM, and POS systems, plus new app features for marketing and payments. Consignors gained real-time account access and store credit options. Affiliate link integration expanded marketing reach. After launch, mobile sales rose 285% and site visitors increased by 51%.
Journeys used Virid's marketAgility Inventory System to enable fast, accurate Buy Online, Pick Up In Store (BOPIS) for over 900 stores. The system updated... inventory every 5 minutes and processed millions of rows in under 60 seconds. Customers could now pick up orders at stores or FedEx Dropboxes, with new curbside and alternate pickup options. After launch, BOPIS adoption reached 10% and orders increased by 8%. The project boosted omni-channel sales and store revenue.
Current Boutique wanted to improve their online store. They worked with Virid to create a better shopping experience for their... customers. Virid helped them update their technology and website. The goal was to meet the special needs of their shoppers. The case shows how Virid helped a retail business with their online presence.
Current Boutique wanted to improve their online store. They worked with Virid to create a better shopping experience for their... customers. Virid helped them update their technology and website. The goal was to meet the special needs of their shoppers. The case shows how Virid helped a retail business with their online presence.
Lover's Lane wanted to offer buy-online-pickup-in-store (BOPIS) for their customers. Virid set up strong integrations with Teamwork Retail CRM. This... allowed real-time communication between their online store and physical locations. The solution improved the user experience for Lover's Lane shoppers. The case shows how technology can help retail stores connect online and in-store shopping.
Journeys wanted to let customers pay in smaller amounts. Virid helped them add Klarna's "Pay in 4" payment plan. Now,... customers can split their payments into four parts. This made shopping easier for Journeys' customers. The change helped improve the payment process on their site.
National Wildlife Federation
- Non Profit Organization Management
- Large
Reston, USA
Virid used the marketAgility platform to build a new e-commerce site for the National Wildlife Federation. The new site integrated... with third-party greeting card printing and email providers. Virid created a custom card customization engine using HTML5. Customers could add logos, text, and images to cards and save their designs. Sales nearly doubled in the first year. Error rates and customer service calls dropped sharply.
National Wildlife Foundation
- Non Profit Organization Management
The National Wildlife Foundation wanted a new website that matched their corporate branding. They worked with Virid to build a... custom site. The project included customization, integrations, and site development. The case does not mention specific results or numbers.
