Latest Product Updates and Feature Enhancements on Verint Digital Feedback
Verint Expands AI Bot Portfolio to Calabrio Customers Post-Merger
Verint has expanded its AI bot offerings to Calabrio customers following their merger. Calabrio users can now access Verint's AI-powered bots, such as Genie Bot and Intelligent Virtual Assistant, thr...ough the Verint CX Automation Platform without needing infrastructure changes. This integration enhances customer experience operations and provides Verint customers access to Calabrio's workforce management solutions.
Verint Systems: Pioneering AI-Driven CX Automation with Scalable ...
Verint Systems is leading AI-driven customer experience automation with a 25% YoY growth in SaaS bookings, driven by AI-powered bots. The company achieved $356M in AI-driven ARR by Q4 2025, with a hy...brid cloud platform and top ISG ranking in knowledge management. Verint's strategic roadmap includes GenAI integration and expansion into journey mapping, positioning it as a leader in the $24B CX automation market.
Verint Systems (VRNT): Capturing the AI-Driven CX Revolution
Verint Systems is recognized as a leader in AI-driven customer experience (CX) technology, with its Open Platform integrating AI tools to enhance customer satisfaction and reduce operational costs. T...he ISG 2025 Buyers Guide highlights Verint's top rankings in customer experience, knowledge management, and customer journey management, emphasizing its superior total cost of ownership and return on investment. Verint's flexible platform supports third-party AI integrations, positioning it for future growth in the CX market.
Verint Genie Bot Delivers Millions of Dollars in Business Value
Verint has announced the successful outcomes of its recently launched Verint Genie Bot, part of its Open Platform business analytics solutions. The AI-powered bot provides rapid customer experience i...nsights, significantly boosting business value. For instance, a financial institution optimized customer journeys to achieve a $5 million revenue increase, while an energy provider reduced costs by $3 million through enhanced workflows.
Mergers, Acquisitions, and Business Moves by Verint Digital Feedback
After combining with Calabrio, Verint focuses on integration
Verint, after merging with Calabrio, is focusing on integrating their technologies to enhance customer offerings. The combined entity, retaining the Verint name, now provides Calabrio customers acces...s to Verint's AI-powered bots. The integration leverages Verint's cloud capabilities and Calabrio's workforce management strengths, aiming for seamless platform interoperability without forcing customer migrations.
Verint Systems Getting Taken Private, As AI-Driven CX Automation Proves Valuable
Calabrio, a Thoma Bravo portfolio company, will acquire Verint Systems Inc. for $2 billion in an all-cash transaction. The deal, approved by Verint's board, offers shareholders $20.50 per share, an 1...8% premium. Verint will become a wholly owned subsidiary of Calabrio, enhancing its position in the CX Automation market. The merger is expected to close by the end of Verint's fiscal year, subject to customary conditions and shareholder approval.
Thoma Bravo Acquires Verint to Join Forces with Calabrio to Create an ...
Thoma Bravo has entered a definitive agreement to acquire Verint Systems, Inc. for $2 billion. Post-acquisition, Verint will merge with Calabrio, forming a leading provider of AI-driven customer expe...rience automation solutions. The combined entity aims to enhance customer interactions and drive business outcomes across diverse markets.
Call-center software maker Verint seeks buyers in AI dealmaking test
Verint, a leading provider of call-center and customer experience automation software, is exploring a potential sale amid heightened interest in AI-driven enterprise technology. The company has engag...ed financial advisors to assess strategic options, including a possible acquisition. This move reflects increased M&A activity in the AI software sector as businesses seek advanced automation and analytics capabilities for customer engagement.
Funding News and Financial Performance of Verint Digital Feedback
Verint Announces Q2 Results | FinancialContent
Verint announced its Q2 financial results, reporting a 21% year-over-year increase in AI Annual Recurring Revenue (ARR) and a total revenue of $208 million. The company also highlighted its pending a...cquisition by Thoma Bravo for $2 billion, which is expected to close by the end of the fiscal year. This acquisition aims to bolster Verint's leadership in CX Automation.
Verint Announces Strong Start to FYE 2026 - Yahoo Finance
Verint reported a strong start to FYE 2026, with Q1 ARR growth accelerating to 6% year-over-year, driven by AI momentum. Revenue and non-GAAP diluted EPS exceeded guidance due to two unbundled SaaS d...eals. AI ARR grew 24% year-over-year, now representing nearly 50% of total ARR. Verint expects AI ARR to grow over 20% for the year, contributing to an 8% ARR growth target and a 12% increase in free cash flow.
Verint's AI-Powered Subscription Surge: A Leader in the CX Automation ...
Verint's Q1 FYE 2026 results highlight a strategic shift to AI-powered solutions, driving a 6.3% increase in subscription ARR to $710 million. The AI segment, now 50% of total ARR, grew 24.1% YoY. Ve...rint targets 8% ARR growth by 2026, with a focus on hybrid cloud deployments. The company also aims for a 40% FCF increase, supported by share buybacks and margin expansion.
Verint to Announce First Quarter Financial Results on Wednesday, June 4, 2025
Verint will announce its first quarter financial results on Wednesday, June 4, 2025.
Verint Systems Inc. Reports 85% Revenue from Subscriptions
Verint reported that 85% of its revenue now comes from subscriptions, driven by its Verint Open Platform and AI-powered customer engagement solutions. For the quarter ending April 30, 2025, subscript...ion annual recurring revenue (ARR) reached $709.99 million, up 6% year-over-year. This shift highlights Verints strong momentum in SaaS and automation for enterprise customer experience.
Leadership and Executive Team Updates at Verint Digital Feedback
Verint Names Teresa Anania Chief Customer Officer
Verint has appointed Teresa Anania as Chief Customer Officer to lead its customer success team. Anania, a 25-year CX veteran, will focus on enhancing customer outcomes with the Verint CX Automation P...latform. She joins from Sophos, bringing experience from Zendesk and Autodesk, and will report directly to CEO Dave Rhodes.
Verint Appoints Dave Rhodes as Chief Executive Officer
Verint has appointed Dave Rhodes as its new Chief Executive Officer. Rhodes, formerly CEO of Calabrio, will lead the unified Verint-Calabrio organization, focusing on advancing customer experience (C...X) automation. The integration of Verint's automation capabilities with Calabrio's workforce engagement solutions aims to enhance Verint's CX technology portfolio.
Verint Names Dave Rhodes as CEO
Verint has appointed Dave Rhodes as the new CEO, effective immediately. Rhodes, previously CEO of Calabrio, will lead the unified organization formed by Verint and Calabrio. The company aims to becom...e a leader in CX Automation by leveraging its AI-powered platform and workforce engagement solutions. Rhodes is expected to drive the company's growth and enhance customer experience automation.
Verint Names Dave Rhodes as Chief Executive Officer
Verint appointed Dave Rhodes as CEO, following its merger with Calabrio. Rhodes, previously Calabrio's CEO, will lead the unified company, focusing on CX automation. This merger enhances Verint's cap...abilities in workforce engagement and AI-powered solutions, aiming to drive business value and productivity for its clients.
Awards, Recognitions, and Industry Achievements of Verint Digital Feedback
Verint Named TrustRadius Buyer's Choice for Contact Center CX ...
Verint has been awarded the TrustRadius 2026 Buyer's Choice awards for its CX Automation and Workforce Management solutions, based on customer reviews. This recognition highlights Verint's strong cus...tomer satisfaction and measurable business outcomes in the contact center space, driven by AI and automation.
Verint Named a Leader in ISG??s 2025 Customer Experience Management Buyers Guide - Business Wire
Verint has been named a Leader in ISGs 2025 Customer Experience Management Buyers Guide, achieving an Exemplary rating. The company excelled in Customer Experience Management, Knowledge Management, a...nd Customer Journey Management categories, reflecting its innovation and strong ROI delivery. Verint's AI-powered solutions are recognized for enhancing customer outcomes and increasing agent capacity.
Verint Named a Leader in ISG's 2025 Customer Experience Management ...
Verint has been recognized as a leader in ISG's 2025 Customer Experience Management Buyers Guide, earning an Exemplary rating and top positions in Customer Experience Management, Knowledge Management..., and Customer Journey Management categories. This recognition highlights Verint's innovation and ability to deliver AI-driven business outcomes, reinforcing its leadership in CX automation.
Verint Wins Six TrustRadius 'Top Rated' Awards Based on Customer Reviews - Yahoo Finance
Verint earned six TrustRadius 2025 'Top Rated' awards, recognized for its Open Platform and AI-powered bots in categories including contact center software, conversation intelligence, transcription, ...voice recognition, call center workforce optimization, and workforce management. Customer reviews highlighted measurable business outcomes such as increased agent capacity, supervisor efficiency, and revenue per interaction, underscoring Verint's leadership in CX automation.
Corporate News and Organizational Updates on Verint Digital Feedback
Verint Announces Corporate Name for Combined Verint-Calabrio Organization
Verint has announced that the organization formed through its recent transaction with Calabrio will operate under the unified corporate name "Verint." This rebranding reflects a commitment to streaml...ine customer experience automation. While the Calabrio product line will remain, it will be integrated into the Verint CX Automation Platform, enhancing capabilities with AI-powered solutions.