Real-World Case Studies and Customer Success Stories with Valkre

Dexcom had trouble managing customer accounts because teams worked in silos. They needed a way to bring all customer information together. Dexcom used Valkre to create a single platform for account m...anagement. This helped teams work together and made business reviews easier. Over time, Dexcom improved collaboration and was named Outstanding Partner of the Year by some customers.
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Valkre helped UL Solutions unify account planning for all global and strategic accounts. Before Valkre, plans were scattered and teams had limited visibility. Valkre provided a centralized KAM platfo...rm, mapped to SAMA best practices, and integrated with Salesforce and Power BI. This improved collaboration, made account plans dynamic, and aligned teams. Now, 100% of global and strategic accounts have value plans, with standardized processes and real-time updates.
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Owens Corning faced tough competition from low-cost imports in the fiberglass composites market. They needed to focus their resources and stand out by offering better service to key customers. They u...sed Valkre's platform to build a key account management program. This helped them manage resources, improve contract negotiations, and train new employees easily. As a result, they grew their composites revenue by 17% and EBIT margin by 31% since 2020. Their team also won an industry award for their program.
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Nilfisk wanted to improve their strategic account planning. They had no formal process and saw inconsistent growth. They partnered with Valkre to use a flexible platform for key account management. V...alkre helped them set up repeatable processes and integrate with Salesforce. After using Valkre, Nilfisk saw 70% year-over-year growth in key accounts. All key accounts now have value-creation plans and the team fully uses the platform.
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Sonoco had trouble showing its value to customers because its data was spread across many programs and files. The team found it hard to share plans and work together with key accounts. They started u...sing Valkre to keep all customer data in one place. This made it easier to plan, track, and talk with customers. Now, Sonoco can show the value it brings and has kept more customers during RFP cycles. Customers understand and appreciate the value Sonoco provides.
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Pfizer had different KAM teams using different tools, which made work inconsistent. They wanted a single system to help everyone work the same way. Valkre and ZS worked with Pfizer to build and launc...h a new KAM platform. The new system made it easier for teams to share information and work together. Pfizer now has a more unified process and better data about their key accounts. Team satisfaction and adoption of the new tool have improved.
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