Latest News & Updates on Ushur

Ushur launched the Ushur Agentic Platform (UAP), offering voice-guided AI agents to complete customer journeys end-to-end. The platform integrates a voice agent with a synchronized mobile screen and ...over 200 enterprise integrations, enabling tasks like policy updates and document requests without human handoffs. This integration enhances mobile customer service by combining voice and visual interactions.
Show More..

Ushur launched the Ushur Agentic Platform (UAP), designed to automate customer journeys from start to finish using AI agents. UAP integrates with over 200 enterprise systems, enabling seamless custom...er experiences across multiple channels. It supports industries like insurance, healthcare, and financial services, emphasizing governance and compliance. Initial use cases include health plan servicing and Medicaid redetermination.
Show More..

Ushur has launched the Ushur Agentic Platform (UAP), designed to automate customer journeys from start to finish using AI agents. The platform supports industries like insurance, healthcare, and fina...ncial services, providing integrations with over 200 enterprise systems. UAP enables seamless customer interactions across multiple channels, enhancing efficiency and reducing costs.
Show More..

Ushur has launched the Ushur Agentic Platform (UAP), designed to build and operate AI agents that complete customer journeys from start to finish. The platform integrates with over 200 enterprise sys...tems, allowing partners to create industry-specific customer experiences. UAP enhances customer interactions across multiple channels, ensuring seamless transitions and reducing service costs.
Show More..

Ushur has been named a Representative Provider in a Gartner report highlighting the role of no-code AI agent builders in enhancing operational efficiency for U.S. healthcare payers. Ushur's platform ...supports complex payer workflows, enabling seamless member and provider interactions across multiple channels while ensuring compliance and auditability.
Show More..

Ushur has introduced Voice-Guided Experience, a new capability for regulated industries that synchronizes voice and visual customer interactions. This feature allows customers to engage with AI agent...s over live voice calls while following along on a secure mobile experience. It enhances customer service by maintaining context and reducing cognitive load, supporting 74 languages, and adhering to strict compliance standards. The solution is now available to Ushur customers.
Show More..

Ushur has launched its Voice-Guided Experience, a new AI-driven solution designed to enhance customer interactions by integrating voice and visual elements. Targeted at regulated industries like heal...thcare and finance, this product aims to streamline complex processes and improve customer completion rates. It supports 74 languages and meets accessibility standards, offering a seamless, interactive experience that reduces customer effort and enhances engagement.
Show More..

Ushur has introduced its Voice-Guided Experience, enhancing its customer experience platform with synchronized voice and visual interactions. This feature aids users in regulated industries by allowi...ng seamless task completion through AI-driven voice calls and secure mobile interfaces. It supports complex operations like healthcare claims and insurance processing, emphasizing compliance with standards like HIPAA and SOC 2.
Show More..

Ushur has launched Voice-Guided Experience, a new capability for its Agentic CX platform, designed for regulated industries. This feature allows customers to navigate complex workflows using synchron...ized voice and mobile interactions, enhancing customer service by maintaining continuity without channel switching. The solution supports 74 languages and meets compliance standards like HITRUST and HIPAA, aiming to improve completion rates and reduce operational burdens for industries such as healthcare and finance.
Show More..

Ushur has launched the Voice-Guided Experience, a new capability that integrates AI-powered voice with synchronized mobile interfaces for regulated industries. This innovation allows customers to com...plete complex workflows, like disability claims, through real-time voice and visual interactions. The platform supports 74 languages and meets compliance standards, enhancing accessibility and operational efficiency for organizations in healthcare, insurance, and financial services.
Show More..

Ushur has launched the Voice-Guided Experience, a new capability that synchronizes voice and visual interactions for customer workflows in regulated industries. This feature allows customers to inter...act with AI agents over live voice calls while engaging with a secure mobile interface, enhancing completion rates and reducing call handling time. The solution supports 74 languages and complies with ADA standards, ensuring accessibility and compliance for industries like healthcare and finance.
Show More..

Ushur has launched its Voice-Guided Experience, which synchronizes AI-driven voice conversations with a secure visual interface on mobile devices. This innovation aims to streamline complex customer ...service tasks in regulated industries by eliminating disjointed handoffs. The platform is built on a "trust-native architecture," ensuring compliance with standards like HITRUST r2, SOC 2, and HIPAA. Leading organizations such as Cigna and Aflac are already leveraging this technology to enhance customer workflows.
Show More..

Ushur has launched Agentic AI, an AI-powered solution designed for health plans' provider relations and network management. This tool automates provider support for benefits, claims, and credentialin...g, reducing administrative overhead and enhancing collaboration. It offers real-time, HIPAA-secure interactions to streamline processes and improve provider satisfaction, ultimately benefiting patient care.
Show More..