Userlytics Overview
Userlytics is a dynamic user testing platform designed to gather authentic customer feedback remotely. It focuses on enhancing user experience (UX) and usability for websites and apps. This tool empowers businesses to understand not just what users do, but what drives their actions. By offering a comprehensive suite of UX research tools, Userlytics becomes a one-stop shop for all user research needs. Its resources hub provides valuable insights into user testing, making it easier for teams to collaborate and improve digital experiences.
Use Cases
Customers recommend Engagement Management, Call Recording, Measuring Net Promoter Score, as the business use cases that they have been most satisfied with while using Userlytics.
Business Priorities
Acquire Customers and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Userlytics.
Userlytics Use-Cases and Business Priorities: Customer Satisfaction Data
Userlytics works with different mediums / channels such as Website. Mobile. Mobile App etc.
Userlytics's features include Recording, Feedback Surveys, SEO, etc. and Userlytics support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Userlytics analytics capabilities include Analytics, and Custom Reports.
Reviews
"I've been looking for a good and better-priced alternative for user testing for a while, and userlytics seemed to fit the bill really well. Having tried it, I have to say I'm really impressed with the software and with the support. This is very cool!" - Fred Pike
Peer review evidence (same sources as the product rating summary)
"...Userlytics Userlytics is the perfect remote user testing platform, designed to enable you to record users interactions with a website, mobile app or prototype...." 10 Best pieces of user testing software
"...The Easy Way Test websites on Testbirds Review websites on Userlytics Review recorded calls with Humanatic Complete surveys on Survey Junkie Money Lessons for Early Teens Lesson 1: Always live within your means ..." How to Make Money as a 13 Year Old in 2019
"...Easily define different kinds of tasks for the participants to perform with question types ranging from verbal tasks, single choice, multiple choice, rating, open ended, to special questions such as: System Usability Scale (SUS) Net Promoter Score (NPS)..." Conduct a usability test
Userlytics, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Userlytics provides answers to common questions and assistance on their help page. Comprehensive support is available for all user needs.
Popular Business Setting
for Userlytics
Top Industries
- Marketing and Advertising
- Insurance
- Computer Software
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Userlytics is popular in Marketing And Advertising, Insurance, and Computer Software and is widely used by Enterprise, Mid Market, and Large Enterprise.
Userlytics Customer wins, Customer success stories, Case studies
How does Userlytics facilitate Engagement Management?
How does Userlytics facilitate Measuring Net Promoter Score?
11 buyers and buying teams have used Cuspera to assess how well Userlytics solved their Customer Feedback Management needs. Cuspera uses 262 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I've been looking for a good and better-priced alternative for user testing for a while, and userlytics seemed to fit the bill really well. Having tried it, I have to say I'm really impressed with the software and with the support. This is very cool! Testimonial By Fred Pike |
|
Userlytics made the process so easy! As they effortlessly managed the “how” of testing, we were able to focus on the “what”. Without data, web designers work from assumptions. With data, the end user experience becomes relevant to design implementations. Testimonial By New Media Denver |
|
I had a great experience working with the Userlytics team. They were extremely knowledgeable and professional. I definitely plan on using them in the future for my clients, and only wish I had stumbled upon them sooner! Testimonial By Vincent Mazza |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Fred Pike Managing Director Northwoods |
I've been looking for a good and better-priced alternative for user testing for a while, and userlytics seemed to fit the bill really well. Having tried it, I have to say I'm really impressed with the software and with the support. This is very cool! Testimonial By Fred Pike |
|
New Media Denver |
Userlytics made the process so easy! As they effortlessly managed the “how” of testing, we were able to focus on the “what”. Without data, web designers work from assumptions. With data, the end user experience becomes relevant to design implementations. Testimonial By New Media Denver |
|
Vincent Mazza Inflexion |
I had a great experience working with the Userlytics team. They were extremely knowledgeable and professional. I definitely plan on using them in the future for my clients, and only wish I had stumbled upon them sooner! Testimonial By Vincent Mazza |
Duluth Trading Company - Retail - Medium
Marketing Architects - Marketing And Advertising - Medium
QuillBot - Information Technology And Services - Large
A Canadian credit union - Banking
Blackbaud - Computer Software - Large
User Testing Panel - Recruit the right participants
Peers used Userlytics for engagement management and call recording
Userlytics Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (41) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (41) |
Software Failure Risk Guidance
?for Userlytics
Overall Risk Meter
Top Failure Risks for Userlytics
Userlytics Corporation News
Userlytics Introduces New Features and Joins Inc.5000
Userlytics has introduced several new features to enhance its user experience testing platform, including First Click Testing, AI UX Insights, and Microsoft Calendar Integration. These updates aim to improve usability and efficiency for clients. Additionally, Userlytics has been ranked No. 2871 on the Inc. 5000 list, recognizing its growth among the fastest-growing private companies in the U.S.
New Data Analysis Experience | Userlytics News
Userlytics has launched a revamped Data Analysis experience, enhancing data visualization and user behavior analysis. The update includes new visuals, AI tools for UX insights, and advanced filtering for deeper analysis. Key features include sentiment analysis, smart recommendations, and comprehensive metrics for various tests.
New Data Analysis Experience | Userlytics News
Userlytics has launched a revamped Data Analysis experience, enhancing its Metrics section with new visuals and AI tools. The update includes features like Sentiment Analysis and Smart Recommendations, enabling deeper insights into user behavior. This release aims to transform complex data into actionable insights, improving the understanding of user emotions and actions.
Userlytics | Earns Certification ISO 27001
Userlytics has achieved ISO 27001 certification, enhancing its Information Security Management System. This certification underscores Userlytics' commitment to data protection, aligning with GDPR and other regulatory standards, and offers clients increased trust and security. The certification complements Userlytics' existing competitive advantages in the UX research platform market.
Userlytics Corporation Profile
Company Name
Userlytics Corporation
Company Website
https://www.userlytics.com/HQ Location
San Francisco, California
Employees
11-50
Social
Financials
PRIVATE
