Userlytics Overview
Userlytics is a dynamic user testing platform designed to gather authentic customer feedback remotely. It focuses on enhancing user experience (UX) and usability for websites and apps. This tool empowers businesses to understand not just what users do, but what drives their actions. By offering a comprehensive suite of UX research tools, Userlytics becomes a one-stop shop for all user research needs. Its resources hub provides valuable insights into user testing, making it easier for teams to collaborate and improve digital experiences.
Use Cases
Customers recommend Engagement Management, Call Recording, Measuring Net Promoter Score, as the business use cases that they have been most satisfied with while using Userlytics.
Business Priorities
Acquire Customers and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Userlytics.
Userlytics Use-Cases and Business Priorities: Customer Satisfaction Data
Userlytics works with different mediums / channels such as Website. Mobile. Mobile App etc.
Userlytics's features include Recording, Feedback Surveys, SEO, etc. and Userlytics support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Userlytics analytics capabilities include Analytics, and Custom Reports.
Reviews
"I've been looking for a good and better-priced alternative for user testing for a while, and userlytics seemed to fit the bill really well. Having tried it, I have to say I'm really impressed with the software and with the support. This is very cool!" - Fred Pike
Peer review evidence (same sources as the product rating summary)
"...Userlytics Userlytics is a platform designed to allow you to record the interaction of users on your website, utilizing picture-in-picture remote testing software to capture their audio commentary and facial expressions, giving you a full picture of their reactions in real time...." Tips and Tools For Improving Your Website UX
"...The Easy Way Test websites on Testbirds Review websites on Userlytics Review recorded calls with Humanatic Complete surveys on Survey Junkie Money Lessons for Early Teens Lesson 1: Always live within your means ..." How to Make Money as a 13 Year Old in 2019
"...Easily define different kinds of tasks for the participants to perform with question types ranging from verbal tasks, single choice, multiple choice, rating, open ended, to special questions such as: System Usability Scale (SUS) Net Promoter Score (NPS)..." Conduct a usability test
Userlytics, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Userlytics provides answers to common questions and assistance on their help page. Comprehensive support is available for all user needs.
Popular Business Setting
for Userlytics
Top Industries
- Marketing and Advertising
- Insurance
- Computer Software
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Userlytics is popular in Marketing And Advertising, Insurance, and Computer Software and is widely used by Enterprise, Mid Market, and Large Enterprise.
Userlytics Customer wins, Customer success stories, Case studies
What makes Userlytics ideal for Engagement Management?
How can Userlytics enhance your Measuring Net Promoter Score process?
11 buyers and buying teams have used Cuspera to assess how well Userlytics solved their Customer Feedback Management needs. Cuspera uses 262 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I've been looking for a good and better-priced alternative for user testing for a while, and userlytics seemed to fit the bill really well. Having tried it, I have to say I'm really impressed with the software and with the support. This is very cool! Testimonial By Fred Pike |
|
Userlytics made the process so easy! As they effortlessly managed the “how” of testing, we were able to focus on the “what”. Without data, web designers work from assumptions. With data, the end user experience becomes relevant to design implementations. Testimonial By New Media Denver |
|
Userlytics is an excellent tool for unmoderated remote user testing sessions. We often run mobile studies on different mobile platforms in various markets. We are delighted to see Userlytics continuously expand their panel and successfully recruit participants based on our profile requirements, the... rapid turnaround time from launch to completion of a project is what sets them apart, and we are extremely satisfied with their platform and services. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Fred Pike Managing Director Northwoods |
I've been looking for a good and better-priced alternative for user testing for a while, and userlytics seemed to fit the bill really well. Having tried it, I have to say I'm really impressed with the software and with the support. This is very cool! Testimonial By Fred Pike |
|
New Media Denver |
Userlytics made the process so easy! As they effortlessly managed the “how” of testing, we were able to focus on the “what”. Without data, web designers work from assumptions. With data, the end user experience becomes relevant to design implementations. Testimonial By New Media Denver |
|
Nik Jamnadas User Experience Researcher Microsoft |
Userlytics is an excellent tool for unmoderated remote user testing sessions. We often run mobile studies on different mobile platforms in various markets. We are delighted to see Userlytics continuously expand their panel and successfully recruit participants based on our profile requirements, the... rapid turnaround time from launch to completion of a project is what sets them apart, and we are extremely satisfied with their platform and services. |
Duluth Trading Company - Retail - Medium
Marketing Architects - Marketing And Advertising - Medium
QuillBot - Information Technology And Services - Large
A Canadian credit union - Banking
Auburn University - Education - Large
User Testing Panel - Recruit the right participants
Peers used Userlytics for engagement management and call recording
Userlytics Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (41) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (41) |
Software Failure Risk Guidance
?for Userlytics
Overall Risk Meter
Top Failure Risks for Userlytics
Userlytics Corporation News
Userlytics Launches AI Moderation to Bring Moderated Depth to Scalable ...
Userlytics has launched AI Moderation, a new feature that enhances unmoderated UX research by generating follow-up questions based on participant responses. This capability combines the depth of moderated sessions with the scalability of unmoderated studies, allowing teams to gain deeper insights without the need for live moderation. AI Moderation is part of Userlytics' AI-assisted workflow for UX research.
Userlytics Rolls Out Study Pulse Alongside New AI-Powered Tools
Userlytics has launched three AI-powered tools—AI Study Designer, AI Moderation, and Qual Report—to enhance its UX research platform. These tools streamline study creation, deepen participant engagement, and expedite qualitative analysis, integrating AI into existing workflows for faster insights and improved research outcomes.
Userlytics Launches AI Study Designer and Qual Reporting, …
Userlytics has launched AI Study Designer and Qual Reporting, enhancing its AI-assisted UX research platform. AI Study Designer helps create study drafts from research goals, while Qual Reporting synthesizes qualitative findings into actionable reports. These tools streamline the UX research process, allowing teams to focus on decision-making and insights.
Userlytics Launches Redesigned Mobile App for Testers
Userlytics has launched a redesigned mobile app for iOS and Android, enhancing the user testing experience by introducing features like booked-session reminders and guided device checks. These updates aim to streamline UX research participation, ensuring participants are better prepared and engaged, while researchers benefit from more reliable feedback collection.
Userlytics Corporation Profile
Company Name
Userlytics Corporation
Company Website
https://www.userlytics.com/HQ Location
San Francisco, California
Employees
11-50
Social
Financials
PRIVATE
