Userlytics Overview
Userlytics is a dynamic user testing platform designed to gather authentic customer feedback remotely. It focuses on enhancing user experience (UX) and usability for websites and apps. This tool empowers businesses to understand not just what users do, but what drives their actions. By offering a comprehensive suite of UX research tools, Userlytics becomes a one-stop shop for all user research needs. Its resources hub provides valuable insights into user testing, making it easier for teams to collaborate and improve digital experiences.
Use Cases
Customers recommend Engagement Management, Call Recording, Measuring Net Promoter Score, as the business use cases that they have been most satisfied with while using Userlytics.
Business Priorities
Acquire Customers and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Userlytics.
Userlytics Use-Cases and Business Priorities: Customer Satisfaction Data
Userlytics works with different mediums / channels such as Website. Mobile. Mobile App etc.
Userlytics's features include Recording, Feedback Surveys, SEO, etc. and Userlytics support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Userlytics analytics capabilities include Analytics, and Custom Reports.
Reviews
"We recently ran two difficult studies with Userlytics for two different clients and for both studies Userlytics managed to find excellent users who were able to provide extremely helpful insights. For the first study, Userlytics was the only company... who found a PII safe, secure and GDPR compliant way to source respondents required by our banking client. Additionally, I think our other client will have to sit down when they see we've managed to get both kids and parents interacting with their app in front of the monitor." - Pawel Banhegyi
Peer review evidence (same sources as the product rating summary)
"...Userlytics Userlytics is the perfect remote user testing platform, designed to enable you to record users interactions with a website, mobile app or prototype...." 10 Best pieces of user testing software
"...The Easy Way Test websites on Testbirds Review websites on Userlytics Review recorded calls with Humanatic Complete surveys on Survey Junkie Money Lessons for Early Teens Lesson 1: Always live within your means ..." How to Make Money as a 13 Year Old in 2019
"...Userlytics offers insight into assessment results based on several usability metrics such as time on task, System Usability Scale (SUS), success/failure ratios, Net Promoter Score (NPS), and more...." Peer review
Userlytics, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Userlytics provides answers to common questions and assistance on their help page. Comprehensive support is available for all user needs.
Popular Business Setting
for Userlytics
Top Industries
- Marketing and Advertising
- Insurance
- Computer Software
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Userlytics is popular in Marketing And Advertising, Insurance, and Computer Software and is widely used by Enterprise, Mid Market, and Large Enterprise.
Userlytics Customer wins, Customer success stories, Case studies
What makes Userlytics ideal for Engagement Management?
How does Userlytics address your Measuring Net Promoter Score Challenges?
11 buyers and buying teams have used Cuspera to assess how well Userlytics solved their Customer Feedback Management needs. Cuspera uses 262 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We recently ran two difficult studies with Userlytics for two different clients and for both studies Userlytics managed to find excellent users who were able to provide extremely helpful insights. For the first study, Userlytics was the only company who found a PII safe, secure and GDPR compliant w...ay to source respondents required by our banking client. Additionally, I think our other client will have to sit down when they see we've managed to get both kids and parents interacting with their app in front of the monitor. |
|
We’ve used Userlytics multiple times to obtain great, fast, and actionable data on our website as well as our ecommerce listings. They are a great team that hustles to get you impactful insights to help optimize your online presence. We will continue to use them in the future to stay on top of crit...ical user insights. |
|
Userlytics is an excellent tool for unmoderated remote user testing sessions. We often run mobile studies on different mobile platforms in various markets. We are delighted to see Userlytics continuously expand their panel and successfully recruit participants based on our profile requirements, the... rapid turnaround time from launch to completion of a project is what sets them apart, and we are extremely satisfied with their platform and services. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pawel Banhegyi Research Manager Conversion Rate Experts |
We recently ran two difficult studies with Userlytics for two different clients and for both studies Userlytics managed to find excellent users who were able to provide extremely helpful insights. For the first study, Userlytics was the only company who found a PII safe, secure and GDPR compliant w...ay to source respondents required by our banking client. Additionally, I think our other client will have to sit down when they see we've managed to get both kids and parents interacting with their app in front of the monitor. |
|
Gregory Yeadon Brand Manager Central Garden & Pet |
We’ve used Userlytics multiple times to obtain great, fast, and actionable data on our website as well as our ecommerce listings. They are a great team that hustles to get you impactful insights to help optimize your online presence. We will continue to use them in the future to stay on top of crit...ical user insights. |
|
Nik Jamnadas User Experience Researcher Microsoft |
Userlytics is an excellent tool for unmoderated remote user testing sessions. We often run mobile studies on different mobile platforms in various markets. We are delighted to see Userlytics continuously expand their panel and successfully recruit participants based on our profile requirements, the... rapid turnaround time from launch to completion of a project is what sets them apart, and we are extremely satisfied with their platform and services. |
Marketing Architects - Marketing And Advertising - Medium
Duluth Trading Company - Retail - Medium
QuillBot - Information Technology And Services - Large
A Canadian credit union - Banking
Blackbaud - Computer Software - Large
Auburn University - Education - Large
User Testing Panel - Recruit the right participants
Peers used Userlytics for engagement management and call recording
Userlytics Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (41) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (41) |
Software Failure Risk Guidance
?for Userlytics
Overall Risk Meter
Top Failure Risks for Userlytics
Userlytics Corporation News
New Data Analysis Experience | Userlytics News
Userlytics has launched a revamped Data Analysis experience, enhancing data visualization and user behavior analysis. The update includes new visuals, AI tools for UX insights, and advanced filtering for deeper analysis. Key features include sentiment analysis, smart recommendations, and comprehensive metrics for various tests.
New Data Analysis Experience | Userlytics News
Userlytics has launched a revamped Data Analysis experience, enhancing its Metrics section with new visuals and AI tools. The update includes features like Sentiment Analysis and Smart Recommendations, enabling deeper insights into user behavior. This release aims to transform complex data into actionable insights, improving the understanding of user emotions and actions.
Userlytics Introduces New Features and Joins Inc.5000
Userlytics has introduced several new features to enhance its user experience testing platform, including First Click Testing, X Second Test, and a Figma No-Download Recorder. Additionally, the company has been ranked No. 2871 on the Inc. 5000 list, highlighting its growth. These updates demonstrate Userlytics' commitment to providing innovative tools for UX research.
Userlytics | Earns Certification ISO 27001
Userlytics has achieved ISO 27001 certification, enhancing its Information Security Management System. This certification underscores Userlytics' commitment to data protection, aligning with GDPR and other regulatory standards, and offers clients increased trust and security. The certification complements Userlytics' existing competitive advantages in the UX research platform market.
Userlytics Corporation Profile
Company Name
Userlytics Corporation
Company Website
https://www.userlytics.com/HQ Location
San Francisco, California
Employees
11-50
Social
Financials
PRIVATE
