Upland Mobile Messaging Overview

Upland Mobile Messaging empowers delivery of personalized SMS/MMS campaigns to boost conversions. Engagement is driven through targeted text messaging software.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Upland Mobile Messaging.

Other use cases:

  • Viral Marketing
  • Offer Management
  • Communication Management
  • Workflow Management
  • Generation Of New Leads
  • Training & Onboarding
  • Product Marketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Upland Mobile Messaging.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
  • Improve ROI
See all business priorities See less business priorities

Upland Mobile Messaging Use-Cases and Business Priorities: Customer Satisfaction Data

Upland Mobile Messaging works with different mediums / channels such as Text SMS. Social Media. and Promotions.

Upland Mobile Messaging's features include Gamification, Contests/Quizes, Personalization, etc. and Upland Mobile Messaging support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Upland Mobile Messaging analytics capabilities include Analytics, and Custom Reports.

Reviews

"Thanks to Upland’s airtight compliance, integration with FanUp’s specialty software, and ability to handle high volume engagement, we can meet the needs of any client." - Ryan Rickert

Peer review evidence (same sources as the product rating summary)

"...Deliver personalized SMS/MMS campaigns that boost conversions and drive engagement. ..." Text Messaging Software for SMS
"...They are very supportive and helpful...." Peer review by Emily Sullivan, Database & Evaluation Manager, Wisconsin Women's Health Foundation
"...Customer engagement software for voice-of-customer insights and feedback. ..." Text Messaging Software for SMS

Upland Mobile Messaging, belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Upland Mobile Messaging

Top Industries

  • Non-Profit Organization Management
  • Entertainment

Popular in

  • Small Business
  • Mid Market

Upland Mobile Messaging is popular in Non-Profit Organization Management, and Entertainment, and is widely used by Small Business, and Mid Market,

Upland Mobile Messaging Customer wins, Customer success stories, Case studies

How does Upland Mobile Messaging facilitate Engagement Management?

How does Upland Mobile Messaging facilitate Customer Feedback Management?

8 buyers and buying teams have used Cuspera to assess how well Upland Mobile Messaging solved their Mobile Marketing needs. Cuspera uses 216 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

CUSTOMERS TESTIMONIALS
Upland Mobile Messaging testimonial

Ryan Rickert

President and Founder

FanUp Software Inc

Thanks to Upland’s airtight compliance, integration with FanUp’s specialty software, and ability to handle high volume engagement, we can meet the needs of any client. Testimonial By Ryan Rickert
Upland Mobile Messaging testimonial

Pam Parham

Marketing Manager, MOOYAH Burgers

Fries, and Shakes

Upland Mobile Messaging provides us with the insights and tools we need to deliver timely, relevant communications to our audiences when it matters most. Testimonial By Pam Parham
Upland Mobile Messaging testimonial

Dio Favatas

Vice President of Marketing, Data, and Technology

Truth Initiative

Young people today live off their mobile devices. Truth wants to invite them into any given issue, and a text offers everybody the opportunity to get involved. Testimonial By Dio Favatas
CUSTOMERS TESTIMONIALS
Upland Mobile Messaging testimonial

Ryan Rickert

President and Founder

FanUp Software Inc

Thanks to Upland’s airtight compliance, integration with FanUp’s specialty software, and ability to handle high volume engagement, we can meet the needs of any client. Testimonial By Ryan Rickert
Upland Mobile Messaging testimonial

Pam Parham

Marketing Manager, MOOYAH Burgers

Fries, and Shakes

Upland Mobile Messaging provides us with the insights and tools we need to deliver timely, relevant communications to our audiences when it matters most. Testimonial By Pam Parham
Upland Mobile Messaging testimonial

Dio Favatas

Vice President of Marketing, Data, and Technology

Truth Initiative

Young people today live off their mobile devices. Truth wants to invite them into any given issue, and a text offers everybody the opportunity to get involved. Testimonial By Dio Favatas

Jisc - Education - Medium

Bristol, UK

Upland Software’s Audience Development solution helped Jisc boost email sign-ups. Jisc used exit intent widgets and Adestra integration to remind visitors to complete registration. The program achiev...ed a 71% conversion rate from reminder emails and a 4.7% click-through rate. Jisc tailored email journeys and improved list growth. The solution enabled ongoing optimization with Upland’s support team.

LabVantage Solutions - Computer Software - Medium

Somerset, USA

LabVantage Solutions used RightAnswers to centralize their knowledge management. They faced issues with fragmented expertise and knowledge loss when employees left. RightAnswers helped them create a ...single, governed source of truth. This improved knowledge retention and agent confidence. The solution also prepared their support operation for AI adoption and reduced knowledge sprawl.

Desert Financial Credit Union - Banking - Large

Phoenix, USA

Panviva Sidekick helped Desert Financial Credit Union boost service accuracy by 75%. Agents used conversational AI to find answers faster and improve call resolution. The tool made onboarding and tra...ining easier for new staff. 54% of responses were fully acceptable, and user sentiment was 63% positive. Panviva Sidekick fit into existing workflows without major changes.

 

A top law firm - Legal Services - Large

BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language to find case files instantly. The firm automated document summarie...s and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.

 

NEXTDC - Information Technology And Services - Medium

Brisbane, Australia

NEXTDC used Altify to help their sales team work together better. The team used one approach for all sales. This made it easier to handle complex deals. With Altify, they closed their biggest deal ev...er. The sales team spoke the same language and worked as one group. Altify helped them build stronger relationships and grow revenue.

 

Only One - Non Profit Organization Management - Small

Only One used Mobile Commons to boost their digital strategy. In one year, they sent 209,000 SMS messages. They added 40,000 new texting subscribers. Thousands of supporters signed climate petitions.... Mobile messaging helped them reach more people and drive action for climate causes.

lightning

Peers used Upland Mobile Messaging for engagement management and helpdesk management

Upland Mobile Messaging Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.70/5

Read Reviews (8)
Custom Reports

2.71/5

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.70/5

Read Reviews (8)
Custom Reports

2.71/5

Read Reviews (16)

Software Failure Risk Guidance

?

for Upland Mobile Messaging

Overall Risk Meter

Low Medium High

Top Failure Risks for Upland Mobile Messaging

Upland Software, Inc. News

Executive

Upland Software Appoints Jennifer Simon as New Chief Financial Officer ...

Upland Software has appointed Jennifer Simon as its new Chief Financial Officer, effective August 17, 2026. Simon brings over two decades of experience in the software industry and private equity-backed leadership roles. This leadership change is expected to support Upland's transformation and growth initiatives.

Awards

Upland Software Earns 43 Badges in G2's Summer 2026 Market Reports

Upland Software earned 43 badges in G2's Summer 2026 Market Reports, highlighting the impact of its AI-powered solutions like Upland Panviva and Upland RightAnswers. These accolades reflect customer satisfaction and the effectiveness of Upland's products in delivering AI-driven results.

Financial

Upland Software Reports First Quarter 2026 Financial Results

Upland Software announced its financial results for the first quarter of 2026.

Financial

Upland Software Q1 revenue falls 24%, guides 2026

Upland Software reported a 24% decline in Q1 2026 revenue to $48.7 million, primarily due to 2025 divestitures. Despite the drop, the company exceeded guidance midpoints for revenue and Adjusted EBITDA, and introduced new AI-powered products like the Upland BA Insight Platform and AI Conversational Search for Upland Panviva Sidekick. Upland also expanded its customer base, adding 107 new customers and enhancing relationships with 189 existing ones.

Upland Software, Inc. Profile

Company Name

Upland Software, Inc.

Company Website

https://uplandsoftware.com/

Year Founded

2010

HQ Location

Frost Bank Tower 401 Congress Avenue, Suite 1850 Austin, TX 78701-3788

Employees

251-500

Social

Financials

PRIVATE